Documentation Specialist

BlackBerry Inc.; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision plan

Dental plan

Life insurance

AD&D

Disability insurance

401k

Employee stock plan

Paid holidays

Parental leave

Employee assistance program

Job summary

ABB seeks a Documentation Specialist to prepare, distribute and store accurate customer and supplier documents for projects. You’ll ensure version control and provide guidance on documentation issues to colleagues globally.

You will create MOPs/FPs for FSTs, support service functions, and manage the document management system with the project team. Electrical background required and strong MS Office skills.

Qualifications

• Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 1+ years’ experience in a service/manufacturing environment or an Associates degree with 3+ years’ experience.
• Strong written and verbal communication across organizational levels.
• Proficient in Microsoft Office; basic MS Project or Excel project management skills.
• Ability to write test plans and report results in detail.

Responsibilities

• Create technical documentation (MOPs, FPs, etc) for FSTs related to Critical Power Products.
• Assist with documentation across service functions and harmonize formats globally.
• Issue communications on product changes affecting install base.
• Manage ISO folders and document IDs; ensure version control in the DMS.
• Set up the documentation management system and controls with the project team.

Skills

Communication

MS Office

MS Project/Excel

Test plans/reports

Education

Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology

Associates degree in electrical technology

High School Diploma/GED with 5+ years relevant experience

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Service Engineering Manager__In this role, you will have the opportunity to prepare, distribute, and store accurate and timely customer and supplier documents for projects as per the company’s/project’s procedures. Each day, you will ensure effective version control and status tracking. You will also showcase your expertise by supporting colleagues with advice and guidance on documentation control issues.You will be mainly accountable for:Create technical documentation (MOPs, FPs, etc) for use by FSTs related to Critical Power ProductsAssist with documentation across different service functionsSupport harmonization of documentation format globallyIssue communication on any product change affecting install baseManage ISO folder and document ID issuingManages documentation to ensure proper version control in the document management system.Sets up the documentation management system and document controls process in conjunction with the project team.Job Qualifications:Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 1+ years’ experience in a service or manufacturing environment OR Associates Degree in electrical technology with 3+ years’ experience in service or manufacturing environment OR High School Diploma/GED and equivalent work and/or military experience (5+ years) in service or manufacturing environmentAdvanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.Advanced level of ability to use Microsoft Office products.Moderate ability to Project Manage using MS Project or Excel.Advanced ability to write test plans and reports detailing test results.ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.What's in it for youWe want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfAs an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.ABB Benefit Summary for eligible US employees[excludes ABB E-mobility, Athens union, Puerto Rico]Go to myBenefitsABB.com and click on “Candidate/Guest” to learn moreHealth, Life & DisabilityChoice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.Choice between two dental plan options: Core and Core PlusVision benefitCompany paid life insurance (2X base pay)Company paid AD&D (1X base pay)Voluntary life and AD&D – 100% employee paid up to maximumsShort Term Disability – up to 26 weeks – Company paidLong Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insuranceParental Leave – up to 6 weeksEmployee Assistance ProgramHealth Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoptionEmployee discount programRetirement401k Savings Plan with Company ContributionsEmployee Stock Acquisition Plan (ESAP)Time offABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policyBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.