Documentation Operations Lead — Agile Content Delivery

NightDragon Acquisition Corp.; Austin (TX); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

Time Off and Holidays

Parental Leave

401(k) with company match

Stock Options

Life and Disability Insurance

Pet Insurance

Job summary

Saronic Technologies is seeking a skilled Documentation and Content Operations Lead in the United States. You will own sprint planning, manage backlogs, and coordinate all writing activities for autonomous and maintenance documentation across products.

You will collaborate with engineering, product, and program teams, ensuring timely delivery of high-quality docs. A strong background in GitHub workflows and metrics-driven reporting is required.

Qualifications

• Scrum master experience or equivalent agile delivery ownership and 5–7 years in technical writing, content operations, content management, or a related field.
• Ability to plan and manage content sprints in an agile/scrum environment.
• Strong organizational skills with backlog, intake processes, and cross-functional timelines.
• Proficiency with a docs-as-code workflow in GitHub.
• Experience with issue tracking and reporting in Linear, including burndown, velocity, and backlog-health metrics.
• Experience collaborating with engineering, product, and program teams.

Responsibilities

• Triage documentation requests — scope with stakeholders and assign work to writers.
• Own sprint planning and manage backlog in an agile environment.
• Set and track deadlines aligned with product release schedules and engineering milestones.
• Maintain visibility into writer capacity and balance workloads; flag risks early.
• Coordinate early-stage R&D products and transition them to full sprint management.
• Publish and manage documentation workflows from review to delivery.
• Review and merge GitHub pull requests and keep work moving toward delivery.
• Maintain develop branch and prepare main for publication; manage publication tags.
• Manage docs deployment (CI/CD) and publish changelogs across products.

Skills

Scrum master experience

Agile delivery ownership

Technical writing

Content operations

Content management

Cross-functional collaboration

Docs-as-code

Issue tracking

Tools

GitHub

Linear

Job description

Saronic Technologies is seeking a skilled Documentation and Content Operations Lead in the United States. You will own sprint planning, manage backlogs, and coordinate all writing activities for autonomous and maintenance documentation across products.

You will collaborate with engineering, product, and program teams, ensuring timely delivery of high-quality docs. A strong background in GitHub workflows and metrics-driven reporting is required.