Documentation Engineer II

Storyblok GmbH; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work stipend

Home office equipment

Co-working space upgrade

Sick leave

Parental leave

25 days annual leave

Personal development fund

International team trips

Flexible schedules

Job summary

Storyblok, a fully remote headless CMS company, is seeking a Documentation Engineer II to create and maintain product docs, tutorials, and API references. You will collaborate with developers, product, and support to ensure accurate, accessible information for internal and external users.

You’ll write sample apps and guides, mentor teammates, and advocate for clear communication. Remote work, flexible schedules, and a global team define our collaborative culture.

Qualifications

• 5+ years of experience in web development.
• Proven experience in technical writing and documentation.
• Bachelor’s or Master’s degree in Computer Science or related field or equivalent experience.
• Experience with CMS in general; Headless CMS is a plus.
• Thorough knowledge of consuming RESTful APIs. GraphQL APIs is a plus.
• Working knowledge of at least one modern JavaScript framework (Vue, React, Next, Nuxt, Astro, or Svelte) and Git.
• Strong communication and interpersonal skills.
• Good problem-solving and critical-thinking abilities.
• High attention to detail.
• Continuous learning mindset to stay updated on industry trends and best practices in documentation.
• Ability to learn and document technical topics efficiently and comprehensively.
• Ability to convey technical information from users’ perspective.
• Ability to work independently with little direct supervision.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity.

Responsibilities

• Become a Storyblok and headless CMS authority for developers, partners, and customers.
• Create and maintain developer tutorials, guides, FAQs, and API documentation.
• Write sample applications, prototypes, and code samples to demonstrate Storyblok’s capabilities.
• Help teammates overcome obstacles, resolve blockers, and complete tasks.
• Mentor teammates in an open, respectful, flexible, and empathetic manner.

Skills

Headless CMS

JS frameworks

REST APIs

GraphQL

Git

AI literacy

Documentation

Communication

Education

Bachelor’s or Master’s in CS or related field

Tools

Git

Job description

Headquarters: Remote

Storyblok is a headless CMS that enables marketers and developers to create with joy and publish with confidence. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.

Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact.

WHAT IS IN IT FOR YOU

You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:

• Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
• Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
• Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
• Personal development fund for courses, books, conferences, and material
• The annual international team-building trip, quarterly and monthly online get-togethers
• As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
• An international team that loves to have fun at work and works hard together to accomplish shared goals

JOB SUMMARY

As a Documentation Engineer II, you will be responsible for the creation and maintenance of documentation related to company products, processes, and training materials. This role involves collaborating with various teams to ensure that information is accurate, accessible, and effectively supports internal and external users.

ESSENTIAL JOB FUNCTIONS

• Become a Storyblok and headless CMS authority, helping developers, partner agencies, and customers to understand Storyblok and its capabilities, implement a headless architecture on their projects easily, and get the best out of Storyblok’s features.
• Help developers understand and get value out of Storyblok by creating and maintaining developer tutorials, developer guides, FAQ entries, and API documentation.
• Write sample applications, prototypes, and code samples to showcase the power and flexibility of Storyblok and the headless approach to content management.
• Helping teammates overcome obstacles, resolving blockers, and completing work tasks.
• Seeking guidance to increase your own experience. Sometimes mentoring teammates in an open, respectful, flexible, and empathetic manner.

EDUCATION AND EXPERIENCE

• 5+ years of experience in web development.
• Proven experience in technical writing and documentation.
• Bachelor’s or Master’s degree in Computer Science or a related field or equivalent experience.
• Experience with CMS in general; experience with Headless CMS is a plus.
• Thorough knowledge of consuming RESTful APIs. GraphQL APIs is a plus.
• Working knowledge of at least one of the modern JavaScript frameworks (e.g., Vue, React, Next, Nuxt, Astro, or Svelte) along with its fundamental principles.
• Working knowledge of Git.
• Strong communication and interpersonal skills.
• Good problem-solving and critical-thinking abilities.
• High attention to detail.
• Continuous learning mindset to stay updated on industry trends and best practices in documentation.
• Ability to learn and document technical topics efficiently and comprehensively.
• Ability to assume the users’ perspective to convey technical information clearly.
• Ability to work independently with little direct supervision.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Remote (home) work opportunity or funded by Storyblok co-working space

GENERAL TERMS

Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.

All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).

Here is a sneak peek of Storyblok’s Visual Editor

If you need an accommodation for any part of the application process, please email [e-mail]