Document Technician- Treasurer's Office

Dona Ana County; Las Cruces (NM); On-site; USD 28,000 - 42,000; Full time

Job summary

Dona Ana County is seeking a front counter cashier for the Treasurer's Office to collect tax payments and provide customer service. You will enter payment information, balance the cash drawer, and research tax questions using a computer-based system.

The role requires handling cash, checks, and credit card payments, with attention to accuracy and helpful public service. Bilingual ability and experience with tax documents are a plus.

Qualifications

• Experience handling cash transactions and making change.
• Ability to explain tax-related information to the public.
• Strong attention to detail and accuracy in balancing cash drawers.

Responsibilities

• Perform front counter cashier functions for the Treasurer's Office.
• Verify and receipting payments (cash, check, credit card).
• Balance cash drawer by reconciling receipts with reports.
• Provide daily front counter assistance to the public and answer tax questions.

Skills

Cash handling

Customer service

Basic math

Job description

NOTICE TO APPLICANT

This position will close at 12:00AM MST on the End Date. You must ensure your application reflects the correct and current information for your work experience, hours worked per week per position, education, personal information, etc. Only the information provided on this application is evaluated when determining compensation.

Job Description

PURPOSE SUMMARY. Collect tax payments in the form of cash, check or credit card; calculate and enter payment information into a computer-based accounting system; balance cash drawer, research and reconcile any discrepancies; answer tax and payment questions; and provide excellent customer service to the public and other employees.

ESSENTIAL DUTIES.

1. Perform front counter cashier functions for the Treasurer's Office.

• Verify and receive beginning cash for a front-counter cash drawer; keep till and receipted payments secure at all times.
• Receipt cash, check and credit card payments; make changes as required.
• Research tax information from a computerized database.
• Balance cash drawer by reconciling total receipts and cash against reports.
• May be required to make the daily office run to a local bank and post office.

2. Provide daily front counter assistance to the public.

• Answer questions and provide assistance related to property and personal tax documents.
• Calculate current and delinquent taxes; miscellaneous fees; and taxes paid in advance for mobile homes and parcels.
• Assist taxpayers with tax delinquency questions and explain governing directives, processes, time