Document Support Specialist

StartCHURCH; Duluth (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive health benefits

401k retirement plan with company matching

Job summary

A nonprofit service provider in the United States is seeking a Bilingual Document Support Specialist. The role involves serving as a primary client contact, preparing and reviewing documents with high accuracy, and ensuring compliance with standards. Preferred qualifications include an Associate's degree or paralegal experience and strong attention to detail. This full-time, remote position offers work-life balance and top-tier health benefits.

Qualifications

• Strong attention to detail is crucial.
• Ability to follow processes consistently and accurately required.
• Experience in document processing or admin support preferred.

Responsibilities

• Serve as the primary contact for clients during their journey.
• Prepare, review, and process client documents accurately.
• Track document status and meet strict deadlines.

Skills

Attention to detail

Bilingual communication (Spanish/English)

Proficiency with systems (Google Workspace, CRM)

Education

Associate's degree or paralegal experience

Job description

Document Support Specialist - Full-Time, Remote,

MUST reside in GA, TN, FL, or MT.

About Us

At StartCHURCH, we’re on a mission to support pastors and ministry leaders who are passionate about making a lasting impact in their communities by launching new churches and ministries. We equip nonprofits with the foundation they need to thrive, offering a lifetime of tools and services tailored to the unique needs of church leaders.

Why You’ll Love Working With Us

• True Work-Life Balance: We believe your life outside of work matters. Enjoy flexibility and a genuine work-life balance.
• Rest and Recharge: Generous paid time off, two flex days, ten paid holidays, one week of paid sick leave, Paid Parental Leave, and weekly flex time to help you recharge.
• Top-Tier Health Benefits: Our comprehensive medical, dental, and vision plans are some of the best in the industry, with a quick 30-day waiting period.
• Future Planning: We offer a 401k retirement plan with company matching to help you plan ahead.
• Purpose-Driven Passion: Want to start your own nonprofit or ministry? We’ll help you do it – at no cost to you.

What You’ll Be Doing

The Bilingual Document Support Specialist supports StartCHURCH clients by ensuring a smooth and professional journey through our services. We’re looking for a detail-obsessed Bilingual Document Support Specialist who takes pride in accuracy and follow-through. This role is critical to ensuring client documents are prepared, reviewed, and processed correctly and on time. If you like structured work, clear expectations, and getting things right the first time, this is your lane.

• Serve as the primary point of contact for assigned clients throughout their StartCHURCH journey.
• Prepare, review, and process client documents with high accuracy.
• Ensure compliance with internal standards and regulatory requirements.
• Track document status and meet strict deadlines.
• Communicate with internal teams to resolve issues quickly.
• Maintain organized digital records and documentation systems.
• Identify errors or inconsistencies and correct them proactively.

What we’ll love about you

• Previous paralegal experience or an Associate's degree preferred.
• Strong attention to detail (this is non-negotiable).
• Ability to follow processes consistently and accurately.
• Solid written communication skills (Spanish/English).
• Comfort working in a fast-paced, deadline-driven environment.
• Proficiency with systems like Google Workspace, CRM tools, or similar.
• Prior experience in document processing, compliance, bookkeeping, or admin support preferred.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 20 pounds occasionally.

StartCHURCH provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail]. StartCHURCH is an e-verify employer. EOE.

9:30 AM until 6 PM, Monday through Friday