Bilingual Document Support Specialist

StartCHURCH; Duluth (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Generous paid time off

401k with company matching

Top-tier health benefits

Sick leave

Parental leave

Flex time

Health benefits

401k

Nonprofit startup support

Job summary

A nonprofit organization is seeking a Bilingual Document Support Specialist to assist clients throughout their journey. The ideal candidate should be detail-oriented and bilingual in Spanish and English, ensuring accurate preparation and processing of documents. Responsibilities include serving as a primary contact, ensuring document compliance, and meeting strict deadlines. This role offers flexibility and a strong work-life balance with generous time off and healthcare benefits.

Qualifications

• Previous paralegal experience or an Associate's degree preferred.
• Strong attention to detail is non-negotiable.
• Proficiency in bilingual communication.
• Solid written communication skills (Spanish/English).
• Comfort working in a fast-paced, deadline-driven environment.
• Proficiency with Google Workspace, CRM tools, or similar.
• Prior experience in document processing, compliance, bookkeeping, or admin support preferred.

Responsibilities

• Serve as primary contact for assigned clients.
• Prepare and process client documents with accuracy.
• Ensure compliance with internal standards.
• Track document status and meet strict deadlines
• Communicate with internal teams to resolve issues quickly
• Maintain organized digital records and documentation systems
• Identify errors or inconsistencies and correct them proactively

Skills

Detail-oriented

Bilingual in Spanish/English

Strong written communication

Ability to meet deadlines

Fast-paced environment

Google Workspace

CRM tools

Document processing

Compliance knowledge

Admin support

Education

Associate's degree or paralegal experience preferred

Tools

Google Workspace

CRM tools

Job description

Bilingual Document Support Specialist - Full-Time, Remote

Bilingual (Spanish/English)

MUST reside in GA, TN, FL, or MT

About Us

At StartCHURCH, we're on a mission to support pastors and ministry leaders who are passionate about making a lasting impact in their communities by launching new churches and ministries. We equip nonprofits with the foundation they need to thrive, offering a lifetime of tools and services tailored to the unique needs of church leaders.

Why You'll Love Working With Us

• True Work-Life Balance: We believe your life outside of work matters. Enjoy flexibility and a genuine work-life balance.
• Rest and Recharge: Generous paid time off, two flex days, ten paid holidays, one week of paid sick leave, Paid Parental Leave, and weekly flex time to help you recharge.
• Top-Tier Health Benefits: Our comprehensive medical, dental, and vision plans are some of the best in the industry, with a quick 30-day waiting period.
• Future Planning: We offer a 401k retirement plan with company matching to help you plan ahead.
• Purpose-Driven Passion: Want to start your own nonprofit or ministry? We’ll help you do it – at no cost to you.

What You’ll Be Doing

The Bilingual Document Support Specialist supports StartCHURCH clients by ensuring a smooth and professional journey through our services. We’re looking for a detail-obsessed Bilingual Document Support Specialist who takes pride in accuracy and follow-through. This role is critical to ensuring client documents are prepared, reviewed, and processed correctly and on time. If you like structured work, clear expectations, and getting things right the first time, this is your lane.

• Serve as the primary point of contact for assigned clients throughout their StartCHURCH journey.
• Prepare, review, and process client documents with high accuracy
• Ensure compliance with internal standards and regulatory requirements
• Track document status and meet strict deadlines
• Communicate with internal teams to resolve issues quickly
• Maintain organized digital records and documentation systems
• Identify errors or inconsistencies and correct them proactively

What we’ll love about you

• Previous paralegal experience or an Associate's degree preferred.
• Strong attention to detail (this is non-negotiable)
• Ability to follow processes consistently and accurately
• Solid written communication skills (Spanish/English)
• Comfort working in a fast-paced, deadline-driven environment
• Proficiency with systems like Google Workspace, CRM tools, or similar
• Prior experience in document processing, compliance, bookkeeping, or admin support preferred

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 20 pounds occasionally.

StartCHURCH provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail]. StartCHURCH is an e-verify employer. EOE.

9:30 AM to 6 PM, Monday through Friday.