Document Specialist

Talenthop; United States; Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

PTO

Holidays

Health insurance

Dental & Vision

401(k) match

FSAs

Life insurance

STD

Parental leave

Remote/Hybrid

Job summary

TalentHop is seeking a Document Specialist to join their healthcare intelligence team in the United States. The role focuses on managing and optimizing document workflows, ensuring accuracy, efficiency, and compliance across complex claims processes.

You will review incoming claims, assign statuses, route files, and collaborate with multiple teams to keep import queues balanced, reconcile balances, and validate charges. The role supports broader efforts to improve healthcare financial outcomes.

Qualifications

• Background in healthcare preferred.
• Proficient with Microsoft Office and Adobe Acrobat.
• Strong attention to detail and organizational skills.

Responsibilities

• Manage document workflows, including processing and quality assurance.
• Review incoming claims, assign statuses, and route files appropriately.
• Collaborate with teams to maintain import queues, reconcile balances, validate charges, and correct errors.
• Oversee file intake and output, resolving discrepancies and inquiries.
• Identify and report system issues through service tickets.
• Analyze data trends to provide updates on claims routing, efficiency, and volume.
• Monitor file-sharing processes for accuracy and proper volume.
• Perform data entry for itemized bills.
• Complete additional assigned tasks.

Skills

Microsoft Office

Adobe Acrobat

Attention to detail

Analytical thinking

Organizational skills

Healthcare experience

Tools

Specialized software

Job description

This organization operates in the healthcare intelligence industry, focusing on the payment continuum to improve financial and operational outcomes for health plans. Serving over 85 health plans nationwide and managing data representing more than 270 million lives, the company offers a configurable, AI-driven platform combined with industry expertise to enhance transparency, efficiency, and cost management in healthcare.

About the Opportunity:

The DOCUMENT SPECIALIST role is essential for managing and optimizing document workflows within the Complex Claims team. This position ensures the accuracy, efficiency, and compliance of document processing, contributing to streamlined claims handling and supporting the broader goal of improving healthcare financial outcomes.

Responsibilities:

• Manage document workflows, including processing and quality assurance.
• Review incoming claims, assign statuses, and route files appropriately.
• Collaborate with teams to maintain import queues, reconcile balances, validate charges, and correct errors.
• Oversee file intake and output, resolving discrepancies and inquiries.
• Identify and report system issues through service tickets.
• Analyze data trends to provide updates on claims routing, efficiency, and volume.
• Monitor file-sharing processes for accuracy and proper volume.
• Perform data entry for itemized bills.
• Complete additional assigned tasks.

Requirements:

• Preferred background in healthcare.
• Proficient with Microsoft Office Suite, Adobe Acrobat, multi-monitor setups, and adaptable to specialized software.
• Strong attention to detail with excellent organizational, analytical, and critical thinking skills.

Pay Range and Compensation Package:

• $19.00 USD per hour; this is a non-exempt position.
• Paid time off, paid holidays, and volunteer days.
• Eligibility for health, vision, and dental insurance coverage.
• Participation in a 401(k) plan with company match.
• Flexible spending accounts.
• Company-paid life insurance, short-term disability, and parental leave.
• Remote and hybrid work options.

Equal Opportunity Statement:

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.