QC Review Specialist I - 1st Shift

NOW Health Group INC; Bloomingdale (IL); On-site; USD 55,000 - 72,000; Full time

Job summary

NOW Health Group INC. is seeking a Laboratory QA Specialist to ensure lab documents and procedures meet regulatory standards. The role focuses on data review, contract lab oversight, and cGMP compliance across QA, R&D, and production support.

The candidate will track testing from samples to reports, support method development, and contribute to process improvements while maintaining safety and quality throughout the laboratory operations.

Qualifications

• Bachelor's degree in a lab science such as Chemistry or Biology.
• Minimum of one year in laboratory QA/regulatory compliance.
• Advanced computer skills (Word/Excel) required.
• Experience with Oracle, LIMS, and Epicor preferred.
• Knowledge of cGMP regulations.

Responsibilities

• Review lab documents and procedures for compliance.
• Track contract lab testing from sample to data report.
• Review analytical test results for accuracy and compliance.
• Support production, stability studies, method development, QA/R&D.
• Participate in process improvement and safety programs.
• Maintain data review metrics and training records.

Skills

Laboratory QA

cGMP knowledge

Word & Excel

Data review

Communication

Education

B.S. in Chemistry/ Biology or related field

Tools

Oracle

LIMS

Epicor

Job description

Description

Review lab documentation and procedures to ensure compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Ensures samples are sent to the appropriate contract labs with applicable documentation.
• Tracks contract lab testing from samples sent out to data report, including electronic storage of reports.
• Performs detailed data review of analytical test results generated by contract testing labs to assure correctness and accuracy.
• Performs detailed review of basic analytical test results generated by the QC department for compliance with cGMP, internal SOPs, and specifications to support production, stability studies, method development, and QA, R&D, and lab operations.
• Utilizes product safety review and material qualification for data review and disposition.
• Provides information for investigative steps of laboratory non-conformance investigations and escalates any issues noted to management.
• Communicates with management for timely resolution of invalid or problematic testing.
• Performs and/or facilitates SOP review, revising, and training.
• Creates and/or reviews procedural SOP.
• Initiates change process for any erroneous methods or specifications.
• Maintains metrics of reviewed data, analyst training, errors, investigations, etc.
• Initiates and participates in process improvement activities.
• Completes special projects assigned by management.
• Complies with all safety and GMP requirements.

SAFETY STATEMENT RESPONSIBILITY

Supports a culture of safe laboratory and production operations; follows all safety rules and procedures. Actively participates in the safety program by engaging in training activities to learn what constitutes a safety hazard, reporting safety concerns to management or safety teams, submitting safety suggestions, and correcting or reporting to the appropriate people when the employee sees a workplace health or safety hazard until it is resolved. Assists with communicating safety information to new employees. Fulfills responsibilities as outlined in the company safety management plan.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

EDUCATION and EXPERIENCE

(Other combinations of education/experience would be considered based on business need)

• Bachelor's degree (B.S.) or equivalent from a four-year College or technical school in a laboratory science such as Chemistry, Biology, or a related field.
• Minimum of one year of experience in laboratory and/or QA/Regulatory compliance.
• Advanced computer skills, including Microsoft Word and Excel, are required.
• Experience with database management systems such as Oracle, LIMS, and Epicor desired.
• Knowledge of industry quality control procedures, standard operating procedures, and compliance experience are required.
• At least one year of experience with general laboratory procedures, instrumentation, and analytical instrumentation experience preferred.
• Strong working knowledge and application of cGMP regulations.

LANGUAGE SKILLS

• Ability to read and interpret documents such as analytical data, product specifications, departmental instructions, and procedure manuals.
• Ability to communicate and work with peers and management transparently and professionally.

MATHEMATICAL SKILLS

• Ability to apply concepts such as fractions, percentages, averages, ratios, proportions, and the metric system to practical situations.

PERFORMANCE ABILITY

Entry-level technical skill set:

• Ability to compare primary test results to specifications to determine if the result meets requirements.
• Ability to gather, generate, and interpret data and various instructions.
• Ability to use Excel or other database software to track testing at outside labs lab metrics.
• Ability to communicate by phone, email or in person with outside sources professionally.
• Excellent time management, meeting deadlines, attention to detail, verbal and written communication skills, listening, decision-making, troubleshooting/problem-solving, and organization skills required.
• Ability to self-start, handle multiple tasks, and prioritize tasks.

PHYSICAL DEMANDS

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this job, the employee is regularly required to sit/stand, write, type, talk, and hear. The employee must frequently stand, walk, and reach with hands and arms. The employee is required to regularly use a telephone, a computer, and analytical instruments and devices. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The employee is frequently exposed to vapors, herbal aromas and various temperatures. The noise level in the work environment is usually moderate. The employee may be exposed to potentially hazardous chemicals and biological materials. Safety training and personal protective equipment (PPE) is mandatory.