Document Remediation (Accessibility) Specialist (Administrator III)

Maryland State Department of Education (MSDE); Baltimore (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Maryland State Department of Education (MSDE) is seeking an Accessibility Specialist to ensure digital content compliance during website redesign and migration. The role focuses on remediation, testing, and validation of documents and media for accessibility, collaborating with content owners, developers, and stakeholders to enable seamless asset transitions and ongoing compliance.

Responsibilities include evaluating and remediating Word, Excel, PowerPoint, and PDF files, reviewing formatting,

Qualifications

• Two or more years of experience in document remediation, testing, and validation of digital content to ensure accessibility compliance.
• Experience reviewing remediation for Section 508 and WCAG.
• Substitution options for education/experience as allowed by the agency policy.

Responsibilities

• Remediate digital documents to meet Section 508 and WCAG requirements across MS Office formats and PDFs.
• Conduct accessibility testing using manual and automated methods and assistive technologies.
• Develop remediation plans and provide guidance to content owners on accessibility best practices.
• Perform QA reviews to validate accessibility and preserve document integrity after remediation.
• Support time-based media accessibility by captioning and transcripts as needed.

Skills

Document remediation

Testing

Accessibility

Collaboration

Education

High school diploma or equivalency

Job description

This contractual position supports Maryland State Department of Education (MSDE) Information Technology Branch (ITB) - Accessibility Section in ensuring that all digital content meets accessibility standards during the redesign and redevelopment of the MSDE Website. This role supports the review, remediation, testing, and validation of digital content to ensure compliance with applicable accessibility requirements, maintain content integrity, and provide a seamless user experience throughout the migration process. The specialist collaborates with content owners, web developers, and project stakeholders to identify and remediate accessibility issues, preserve document functionality and formatting, and facilitate the successful transition of digital assets to the new web environment, ensure that all digital content meets federal, state standards and regulations for accessibility.

Duties Include

Document Remediation

• Evaluate and remediate digital documents to ensure compliance with Section 508 and Web Content Accessibility Guidelines (WCAG),including Microsoft Word, Excel, PowerPoint, and Adobe PDF files.
• Review, format, and modify electronic documents by correcting accessibility issues related to document structure, headings, tables, images, hyperlinks, forms, reading order, color contrast, and other accessibility elements.
• Conduct accessibility testing using automated and manual testing methods, including assistive technologies, to identify accessibility barriers and verify that remediated documents meet compliance standards.
• Provide technical assistance and develop remediation plans for complex or high-volume documents, advising content owners on accessibility requirements and document remediation best practices.
• Perform quality assurance reviews of remediated documents to validate accessibility compliance, maintain document integrity and functionality, and document remediation activities and outcomes.

Time-Based Media

• Review and remediate prerecorded multimedia content by evaluating and updating captions, transcripts, and other accessibility features to ensure compliance with Section 508 and Web Content Accessibility Guidelines(WCAG).
• Develop and maintain accessible alternatives for time-based media by creating and editing accurate caption files, descriptive text transcripts, and other equivalent content for prerecorded video and audio materials.

Education

Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience

Six years of administrative staff or professional work.

Notes

• Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.
• Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

• Qualified candidates must have two or more years of experience document remediation experience testing, and validation of digital content to ensure compliance with applicable accessibility requirements

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Applicants must consent to State and FBI (CJIS) background check as a routine procedure for all employees.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

Inquiries can be made to 410-767-0012, TDD 410-333-3045. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay.

Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.