Document Management Technician, Hybrid

Markel Service; Omaha (NE); On-site; USD 23,000 - 47,000; Full time

Job summary

Markel Service in Omaha, Nebraska is seeking a detail-focused candidate to assist with underwriting, audit, and claims document processing. You will identify, organize, and respond to customer inquiries by email, while adhering to productivity and accuracy standards.

The role emphasizes teamwork and professional communication. The position requires a high school diploma, strong written and verbal skills, and proficiency in Microsoft Office.

Qualifications

• High School Diploma required.
• Strong written and typing skills.
• Strong oral communication skills.
• Proficient in Microsoft Office products (Outlook, Word, Excel).
• Strong Team Player.

Responsibilities

• Assist with identifying, organizing, and processing a variety incoming documents relating to Underwriting, Audit, and Claims.
• Recognition of documents to make appropriate decision on processing.
• Provide excellent customer service by responding to customers professionally and accurately via email.
• Understanding and expertise to execute on assigned Performance Goals via following prescribed training guidelines.
• Adhere to prescribed productivity standards.
• Adhere to prescribed accuracy standards.
• Contribute to team meeting service level standards set forth by department leadership.
• Maintain a professional working relationship with colleagues at Markel.

Skills

Typing skills

Written communication

Oral communication

MS Office

Team player

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Responsibilities

• Assist with identifying, organizing, and processing a variety incoming documents relating to Underwriting, Audit, and Claims
• Recognition of documents to make appropriate decision on processing
• Provide excellent customer service by responding to customers professionally and accurately via email
• Understanding and expertise to execute on assigned Performance Goals via following prescribed training guidelines
• Adhere to prescribed productivity standards
• Adhere to prescribed accuracy standards
• Contribute to team meeting service level standards set forth by department leadership
• Maintain a professional working relationship with colleagues at Markel

Job Requirements/Professional Achievements

• High School Diploma Required
• Strong written and typing skills
• Strong oral communication skills
• A dequate in Microsoft Office products (Outlook, Word, Excel)
• Strong Team Player

Pay information:

The salary range for this position is $16.36 - $34.05. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan.

Who we are:

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

What's in it for you:

• In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
• All full‑time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military servi