Document Management Technician

CACI International Inc; Knoxville (TN); On-site; USD 20,000 - 29,000; Full time

Job summary

CACI International Inc. is seeking a Document Management Technician in Knoxville, TN. This entry-level role supports attorneys and litigation staff, handling document collection, storage and retrieval in a fast-paced setting to aid casework for the U.S. Attorney’s Office.

The role offers growth through tuition reimbursement for Relativity/ACEDS certifications and Paralegal certificates, with strong emphasis on training and career development.

Qualifications

• Must perform detailed work consistently, accurately and under pressure.
• Strong reading and instruction-following abilities.
• Ability to understand task objectives within litigation support.
• Proactive in asking questions to clarify unclear instructions.
• Good typing and communication skills.
• Familiarity with office and network environments (word processing, databases, imaging).

Responsibilities

• Works under the direction of the Administrative Officer or Project Task Leader.
• Receives calls and visitors; controls access to the office.
• Notifies staff of visitors or calls; takes messages as needed.
• Assists with handling citizen inquiries and routing to proper agencies.
• Receives and organizes legal documents and maintains binders.
• Maintains telephone listings and addresses; reserves conference rooms.
• Processes mail and packages; notifies staff of hand-deliveries and FAXes.
• Provides courier services to courthouses and agencies as needed.
• Collects mileage logs and assists with reimbursements.
• Assists Automated Litigation Support with document redactions.

Skills

Typing/keyboard skills

Attention to detail

Communication skills

Office software knowledge

US Citizenship

Education

Undergraduate degree preferred

Job description

Job Title: Document Management Technician

Job Category: Service Contract Act

Time Type: Full time

Minimum Clearance Required to Start: DOJ MBI

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

The Opportunity

CACI is looking for talented individuals who are just beginning their career in the legal field. The Document Management Technician (DMT) position is an entry level position that allows you to utilize your organizational skills while working closely with attorneys and other litigation support professionals in a fast-paced setting, to collect, store and retrieve important documents as needed. You will provide critical case support to the U.S. Attorney’s Office in Knoxville, TN, to assist with its mission of investigating and prosecuting cases to enforce the law and defend the interests of the United States.

CACI is committed to growing our eDiscovery workforce and has included tuition reimbursement for Relativity certifications, the ACEDS certification and Paralegal Certificates! This is a great opportunity for someone to grow their careers.

Responsibilities

• Works under the direction of the Administrative Officer or Project Task Leader.
• Receives telephone calls and visitors to the office. Controls access to the office and ensures that only visitors properly cleared are authorized entry.
• Notifies staff members of visitors or incoming telephone calls. Takes messages from, and gives messages to visitors when staff members are unavailable.
• Handles citizen complaints over the telephone and in person. Directs caller or visitor to proper agency and provides citizen complaint form.
• Responds to inquiries, providing general information regarding office programs. Advises caller or visitor to contact the appropriate Federal, State or local agencies concerning matters outside the USAO’s purview and furnishes the needed address or telephone number when available.
• Receives legal documents (e.g., Civil Rights complaints) and notifies appropriate person of receipt. Organizes and maintains in binders any necessary form or other documents in prescribed manner.
• Maintains an up-to-date telephone listing and files of addresses of departments and agencies. Maintains necessary telephone directories needed by the office.
• Reserves conference rooms upon request.
• Receives, reviews, and distributes incoming mail, including interoffice mail and service of process. Checks mail and annotates accordingly. Immediately notifies appropriate staff members when hand-delivered incoming mail, FedEx and UPS deliveries, and FAXs are
• Receives and places in appropriate internal mailbox.
• Receives requests for office supplies from co-located personnel and submits interoffice orders for replenishment as needed.
• Provides courier services from the USAO to the courthouses and state and federal agencies as required to file and/or deliver legal documents as needed.
• Collects quarterly mileage logs and submits requests for reimbursement to the Budget Officer.
• Assists the Automated Litigation Support staff with legal document redactions.
• Assists the administrative division with other division related tasks as needed.

Qualifications

• Ability to perform detailed work consistently, accurately, and under pressure extremely important.
• Must be able to read and follow instructions.
• Must be able to understand task, task objectives, and the context of the task in the litigation support effort as a whole.
• Must take the initiative to ask questions when necessary to complete task correctly (e.g. where instructions are not explicit or appear to be contrary to the task objective).
• Must have typing/keyboarding skills and good communication skills.
• Must be knowledgeable user of the Government's office and network environment, including but not limited to, word processing, database, spreadsheet, imaging, and telecommunications systems.
• Undergraduate degree preferred. Litigation support experience valued.
• DOJ MBI must be obtainable (US Citizenship required).

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range

This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.

Minimum Required Hourly Wage

$17.75

There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.