Document Imaging Specialist

Embry-Riddle Aeronautical University; Town of Florida (NY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Generous Time Off

Tuition Coverage

Retirement Contributions

Personal Leave

Job summary

Embry-Riddle Aeronautical University is seeking a detail-oriented Document Imaging Specialist to support daily document imaging and electronic records operations. The role involves scanning, indexing, processing, and verifying documents to ensure accuracy and proper association with student or business records.

The position supports time-sensitive enrollment activities, works with multiple departments, and uses OCR and imaging software.

Qualifications

• Associate's degree or completion of a program of 18 or more months after high school.
• 3-5 years of related work experience.
• Experience in administrative and/or information technology work.
• Strong attention to detail with the ability to collect, verify, and interpret data accurately.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities, meet deadlines, and work independently with limited direction.
• Effective verbal and written communication skills with the ability to work with students, faculty, staff, and other stakeholders.
• Ability to adapt to changing technology and learn new systems and processes.
• Demonstrated commitment to providing excellent customer service.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Ability to work effectively in a fast-paced, team-oriented environment while maintaining accuracy and professionalism.
• Ability to maintain composure when handling difficult situations and competing demands.
• Ability to follow University policies and procedures and demonstrate integrity, accountability, and professionalism.

Responsibilities

• Scan, index, process, and verify documents within the imaging system.
• Research student records and address document-related inquiries.
• Process and route documents with university departments to support enrollment activities.
• Operate OCR technology and imaging software in a collaborative team environment.

Skills

Attention to detail

Data verification

Organizational skills

Communication skills

Customer service

Multi-tasking

Problem solving

Education

Associate's degree

Job description

Job Description

Embry-Riddle Aeronautical University is seeking a detail-oriented and organized Document Imaging Specialist to support daily document imaging and electronic records operations. This position is responsible for scanning, indexing, processing, and verifying documents within the University's document imaging system to ensure records are accurate, complete, accessible, and properly associated with the appropriate student or business record.

The Document Imaging Specialist will work with university departments to process and route documents, research student records, address document-related inquiries, and support time-sensitive enrollment activities. The role requires strong attention to detail, accuracy, organization, and the ability to manage multiple priorities in a fast-paced environment.

The position operates scanning equipment and imaging software, including optical character recognition (OCR) technology, and works collaboratively with team members and University departments to maintain efficient document processing workflows and high-quality service.

This position allows for remote work; however, on-site work in Daytona Beach, Florida, is required for approximately one week every 6-7 weeks. The frequency and timing of on-site coverage may be adjusted based on departmental operational needs.

About Us

For over 100 years, Embry-Riddle has been the world’s leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.

Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period.
• Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Qualifications

• Associate's degree or completion of a program of 18 or more months after high school.
• 3-5 years of related work experience.
• Experience in administrative and/or information technology work.
• Strong attention to detail with the ability to collect, verify, and interpret data accurately.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities, meet deadlines, and work independently with limited direction.
• Effective verbal and written communication skills with the ability to work with students, faculty, staff, and other stakeholders.
• Ability to adapt to changing technology and learn new systems and processes.
• Demonstrated commitment to providing excellent customer service.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Ability to work effectively in a fast-paced, team-oriented environment while maintaining accuracy and professionalism.
• Ability to maintain composure when handling difficult situations and competing demands.
• Ability to follow University policies and procedures and demonstrate integrity, accountability, and professionalism.

Preferred Qualification

• Associate's degree.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.