Document Imaging Operations Supervisor

Intelligent Image Management, Inc. (IIMI) USA; Hartford (CT); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Benefits

Paid Time Off

Job summary

Inteligent Image Management, Inc. (IIMI) in Hartford, CT, is seeking an experienced Document Imaging Operations Supervisor to oversee daily preparation, scanning, indexing, and QA across a 10–20 person team.

The role includes supervising, scheduling, training, and mentoring, ensuring on-time delivery, accuracy, and compliance, while contributing to process improvements and production reporting. This is a full-time, in-person position with competitive benefits and room for growth.

Qualifications

• Minimum two years of supervisory or management experience in production, operations, document imaging, or a similar environment.
• Proven ability to lead, motivate, train, and manage a team.
• Strong organizational, communication, and problem-solving skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to manage multiple priorities in a fast-paced production environment.
• Ability to occasionally lift up to 25 pounds.

Responsibilities

• Oversee daily document preparation, scanning, indexing, and quality‑assurance operations.
• Supervise, schedule, train, coach, and support a team of approximately 10-20 employees.
• Monitor employee attendance, productivity, accuracy, and compliance with company procedures.
• Assign daily work and ensure production goals and project deadlines are met.
• Conduct quality‑control audits to ensure compliance with client requirements and internal standards.
• Assist with recruiting, interviewing, onboarding, employee documentation, and general office administration.
• Identify and implement process improvements to increase efficiency, productivity, and quality.
• Prepare production reports and communicate project status, staffing needs, and operational concerns to management.
• Ensure confidential records are handled securely and appropriately.
• Maintain a safe, organized, and productive work environment.
• Perform other duties as assigned.

Skills

Supervisory experience

Team leadership

Organizational skills

Communication skills

Problem-solving

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Inteligent Image Management, Inc. (IIMI) is seeking an experienced, hands‑on Document Imaging Operations Supervisor to oversee daily document preparation, scanning, indexing, and quality‑assurance operations. This position will supervise a team of approximately 10-20 employees, maintain productivity and quality standards, support hiring and training, and ensure projects are completed accurately and on schedule.

Employment Type:

Full-time, 40 hours per week

Compensation:

$45-55K annually, based on experience and qualifications

Locations:

Henderson, Nevada or Hartford, Connecticut (In‑Person Only)

We currently have openings in:

Hartford, Connecticut

Responsibilities:

Oversee daily document preparation, scanning, indexing, and quality‑assurance operations.

Supervise, schedule, train, coach, and support a team of approximately 10-20 employees.

Monitor employee attendance, productivity, accuracy, and compliance with company procedures.

Assign daily work and ensure production goals and project deadlines are met.

Conduct quality‑control audits to ensure compliance with client requirements and internal standards.

Assist with recruiting, interviewing, onboarding, employee documentation, and general office administration.

Identify and implement process improvements to increase efficiency, productivity, and quality.

Prepare production reports and communicate project status, staffing needs, and operational concerns to management.

Ensure confidential records are handled securely and appropriately.

Maintain a safe, organized, and productive work environment.

Perform other duties as assigned.

Qualifications and Skills:

At least two years of supervisory or management experience in production, operations, document imaging, document management, print services, or a similar environment.

Demonstrated ability to lead, motivate, train, and manage a team.

Strong organizational, communication, and problem‑solving skills.

Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.

Ability to manage multiple priorities and meet deadlines in a fast‑paced production environment.

Strong attention to detail and commitment to accuracy and quality.

Ability to occasionally lift, carry, push, or reposition document boxes weighing up to 25 pounds.

Experience with FedEx Office, The UPS Store, Staples Print & Marketing Services, commercial print shops, copy centers, or similar document‑production environments is highly desirable.

Experience as an archivist or librarian is a plus.

IIM offers a competitive benefits package designed to support the health, financial well‑being, and work‑life balance of our employees, including:

Medical Insurance: Comprehensive health insurance coverage for eligible employees.

Retirement Benefits: Employer‑sponsored retirement plan to help employees plan and save for the future.

Paid Time Off (PTO): Paid vacation, personal, and sick time to support a healthy work‑life balance.

Why Join IIMI?:

Competitive hourly compensation based on experience and qualifications.

Performance‑based growth and advancement opportunities.

Stable, full‑time employment with an established international company.

Training on document‑imaging equipment, systems, and processes.

Opportunity to lead a growing team and contribute directly to operational success.

Collaborative and team‑oriented work environment.

Intelligent Image Management Inc. is an equal‑opportunity employer.