Imaging Operations Manager

ironmountain; United States; On-site; USD 81,000 - 108,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Volunteer days

401k match

Life insurance

Short-term disability

FSAs

Education reimbursement

Discounts

Advancement

ERGs

Job summary

Iron Mountain in El Segundo, CA is seeking an Imaging Operations Manager to lead day-to-day imaging operations, optimize workflow, and ensure security and throughput across imaging processes.

The role requires a Secret DoD clearance, a bachelor's degree, and 5–7 years in computer/imaging environments with 2–3 years in leadership. In-person position with benefits including medical and 401(k) and advancement opportunities.

Qualifications

• Secret DoD clearance required (Tier 3) and US citizenship.
• Bachelor’s degree in Business or Computer Science.
• 5–7 years of computer experience; 2–3 years in management.
• 5+ years in Windows imaging environment; Kofax experience preferred.
• Experience in imaging operations and security controls.
• Proficient with imaging software, scanners, and basic networking.
• Active involvement in imaging practices at Iron Mountain.

Responsibilities

• Manages all activities related to the imaging operations.
• Analyzing and modifying workflow performance and maintain all related imaging equipment.
• Supporting local sales staff and training of new staff in all phases of the imaging process.
• Will assist when necessary support of batch classes based on need
• Makes recommendations to management on desirable additions, replacements or changes
• Coordination of local operations for proper chain of custody / security
• Capacity planning including throughput, system utilization, backups and DR processes

Skills

DoD clearance

Bachelor's degree

Management experience

Windows imaging

Kofax knowledge

Imaging workflows

Security controls

Education

Bachelor's degree

Tools

Kofax Ascent Capture

Job description

Elevate Your Career with Iron Mountain

Join our team as the Imaging Operations Manager , where you'll play a pivotal role in shaping the future of our Branch and District Imaging Operations.

In this dynamic position, you'll oversee daily operations, streamline workflow processes, and uphold our high imaging standards. You'll assess facility performance and capacity, ensuring we consistently deliver excellence. As a key liaison for implementations, you'll represent the branch on DMS operations calls, driving impactful initiatives that enhance our services. If you're ready to lead with purpose and make a tangible difference, we want to hear from you!

***This job is In-Person and not a remote Job, location is: 2310 E El Segundo Blvd, El Segundo, CA***

ACTIVE GOVERNMENT SECRET CLEARANCE IS REQUIRED FOR THIS ROLE

What we offer:

• Medical, Dental, Vision Insurance (on Day One)
• Monday-Friday full weekday schedule
• Paid Time Off: Including vacation days, sick days, floating holidays
• Paid Volunteer Days
• Fidelity 401(k) with match, Life Insurance, Short-Term Disability, Flexible Spending Account, Education Reimbursement, Working Advantage discounts
• Advancement opportunities
• Employee Resource Groups

Responsibilities:

• Manages all activities related to the imaging operations
• Analyzing and modifying workflow performance and maintain all related imaging equipment
• Supporting local sales staff and training of new staff in all phases of the imaging process.
• Will assist when necessary support of batch classes based on need
• Makes recommendations to management on desirable additions, replacements or changes
• Coordination of local operations for proper chain of custody / security
• Included as part of the operation responsibility is capacity planning which includes managing the throughput of each phase of imaging, system utilization including local disk, supplies and imaging process, insure the proper backup of all related components and maintain a proper DR process.

Key Skills, Requirements and Competencies:

• Must have a Secret DoD Clearance (Tier 3) before starting. A US citizenship is required to obtain this clearance level .
• Bachelor's degree in Business or Computer Science; post-graduate education is a plus.
• 5-7 years of computer experience, with 2-3 years in management and operations.
• Minimum 5 years of experience in a Windows environment and imaging; Kofax experience preferred.
• Active involvement in operations, support, and maintenance of imaging practices at Iron Mountain.
• Strong understanding of security policies and controls related to imaging processes.
• Proficient in imaging operations, workflow, imaging software (Kofax Ascent Capture preferred), computer and scanner operation, and basic networking.

Join us at the Mountain where culture and values are practiced and respected every day.

#OPS

Reasonably expected salary range: $81,200.00 - $108,300.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Operations Group