Document Destruction Driver/DSP

The Arc of Alachua County, Inc.; Gainesville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Arc of Alachua County, Inc. is seeking a Document Destruction Route Driver/DSP in Gainesville, FL to provide route services to Gone4Ever customers while offering Life Skills Development to clients with developmental disabilities.

You will transport supplies, load and unload the delivery vehicle, ensure cargo is secured, and maintain accurate records. The role requires strong safety practices, effective communication, and compassionate client support in a community-based setting.

Qualifications

• Passion for serving people
• Reads and understands client plans and behavior plans
• Communicates effectively with customers, clients, families and co-workers
• Follows agency rules and guidelines

Responsibilities

• Reports vehicle maintenance issues to supervisor
• Safely operates delivery vehicle and protects cargo
• Ensures accuracy of consoles/containers and services routes on time
• Maintains security and confidentiality of client documents
• Documents daily notes in client records system

Skills

Communication skills

Time management

Confidentiality

Safety awareness

Customer service

Reading plans

Education

High school diploma or GED

1 year experience with developmentally disabled or related field

30 credit hours substitute for experience

Tools

Box truck experience

Excel

Word processing

HR System

Client Records System

Email

Job description

SUMMARY

The Document Destruction Route Driver/DSP is responsible for providing route services to Gone4Ever document destruction customers while providing Life Skills Development services to accompanying client(s) with developmental disabilities. The requirements include transporting supplies and materials, loading and unloading the delivery vehicle, and ensuring that all cargo is safely secured before transport.

THE BASICS

• Has and demonstrates a passion for serving people.
• Learns and understands job and applies job knowledge.
• Reads and understands each assigned client’s Support Plan and Behavior Plan (if applicable).
• Demonstrates respect of customers, clients, families, co-workers, and the Agency Mission.
• Advocates for clients and their families.
• Focuses on quality.
• Consistently follows agency rules and guidelines.
• Guards agency resources.
• Communicates effectively and positively (oral, written, body language, etc).
• Self-initiates by organizing, managing time, and prioritizing tasks.
• Maintains confidentiality of those we serve.
• Operates a box truck vehicle safely.
• Demonstrates effective basic computer skills (E-Mail, Word processing, Excel, HR System, Client Records System).

DESCRIPTION

SUMMARY

The Document Destruction Route Driver/DSP is responsible for providing route services to Gone4Ever document destruction customers while providing Life Skills Development services to accompanying client(s) with developmental disabilities. The requirements include transporting supplies and materials, loading and unloading the delivery vehicle, and ensuring that all cargo is safely secured before transport.

THE BASICS

Required Knowledge, Skills, Abilities, And Work Habits

• Has and demonstrates a passion for serving people.
• Learns and understands job and applies job knowledge.
• Reads and understands each assigned client’s Support Plan and Behavior Plan (if applicable).
• Demonstrates respect of customers, clients, families, co-workers, and the Agency Mission.
• Advocates for clients and their families.
• Focuses on quality.
• Consistently follows agency rules and guidelines.
• Guards agency resources.
• Communicates effectively and positively (oral, written, body language, etc).
• Self-initiates by organizing, managing time, and prioritizing tasks.
• Maintains confidentiality of those we serve.
• Has excellent attendance.
• Operates a box truck vehicle safely.
• Demonstrates effective basic computer skills (E-Mail, Word processing, Excel, HR System, Client Records System).

DOCUMENT DESTRUCTION ROUTE

• Reports any vehicle maintenance problems immediately to supervisor
• Operates company equipment in a safe and efficient manner in an effort to minimize the risk of injury and equipment damage
• Maintains a high level of security when emptying consoles and/or containers by ensuring all documents are retrieved and the consoles/containers are securely locked.
• Services accounts using a hand-held device where applicable
• Ensures the accuracy of the type and quantity of consoles/containers.
• Manages assigned routes ensuring customers’ confidential material is collected and serviced in a timely and accurate manner.
• Handles or escalates to supervisor all customer problems and inquiries expediently and in a professional and courteous manner.

CUSTOMER SERVICE

• Know the customers and the clients
• Get to know clients’ Choices and Preferences
• Build a strong relationship with clients’ families: Communicate with them; Answer their questions; Let families know you’re here to help
• Build a strong professional relationship with and support co-workers
• Be friendly, helpful, and help solve problems
• Actively communicate, have fun, and be creative

PERSON, ENVIRONMENT, AND ACTIVITIES

• Help train and oversee the client(s) in their Document Destruction role.
• Know Location of Client(s) and what they are doing at all times
• Know current health/safety issues
• Know potential problems
• Implement safety solutions
• Communicate any changes
• Ensure clients have a professional appearance
• Ensure clients provide professional services to Gone4Ever customers
• Follow clients’ meal menus and special diets, if applicable

DOCUMENTATION

• Read each client’s Implementation Plan. Request Manager to provide any clarifications needed.
• Daily Notes (T-Logs): Document in Client Records Management system (Therap) daily notes including: learning opportunities, choices, community participation, special events, new information, health concerns and follow-up.
• Incident Reports: Know what is reportable; know the difference between Incident and Critical Incident; Report incidents timely, as required.

MEDICAL EMERGENCIES AND SAFETY

• Immediately report any suspected abuse, neglect, or exploitation by calling 1-800-96-ABUSE.
• Ensure clients are safe at all times.
• Medical Emergencies: Call 911; Implement Emergency Training; Ensure Safety of Others; Inform Manager; Communicate with Emergency Responders; Help other affected clients
• Driving: Never use cell phone while driving; Keep up with vehicle safety checks; Help clients in and out of the vehicle as needed; Remain 100% focused on driving; Obey traffic laws.

BEHAVIOR PROGRAMS

• Build positive relationship with clients
• If 1 on 1, always stay on task
• Ensure any security system is engaged
• Be familiar with target behaviors
• Know and follow behavior plans
• Be attentive, speak calmly, be compassionate
• Follow T.A.C.T Training

QUALIFICATIONS

EDUCATION AND EXPERIENCE REQUIREMENTS

• Possession of high school diploma.
• One (1) year of experience working with developmentally disabled or in a related field working with elderly, children or caring for patients in hospital setting. College education may substitute for experience. (30 credit hours is equivalent to one year of experience).
• Possess a current, valid Florida drivers’ license with Qualified Driver status.
• Experience driving a box truck strongly preferred.
• Experience with route services preferred.

PHYSICAL DEMANDS

• The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work involves standing, sitting, walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms.
• Employee may be required to perform physical restraint techniques, First Aid, CPR and/or physically transfer clients.
• The employee may be required to push, pull, lift, and/or carry 75 pounds or more; drive a motor vehicle; bend, squat or kneel.
• The noise level in the work environment is usually moderate.