Warehouse/Driver Associate

Access | Information Management; Morrisville (NC); Hybrid; USD 35,000 - 45,000; Full time

Job summary

Access | Information Management in Morrisville seeks a Transportation/Record Center Specialist. In this hybrid role, you will safely drive vehicles to deliver and pick up client documents while maintaining and processing assets in the Records Center. A valid driver's license and good driving record are required, along with strong communication skills and a customer-focused attitude. This position involves lifting and loading of materials as well as maintaining an organized vehicle.

Qualifications

• 1+ years of route transportation experience preferred.
• Must have a valid driver's license and a good driving record.
• Ability to handle routine lifting of 20-60 pounds.

Responsibilities

• Drive routes for timely delivery and pick-up of client materials.
• Load and unload materials at locations.
• Process daily incoming work orders.

Skills

Safe and efficient driving skills

Strong communication skills

Customer-focused attitude

Education

High School Diploma or equivalent

Job description

Overview

The Transportation/Record Center Specialist (TS/RCS) is a hybrid role at Access that is responsible for the safe and legal driving of Access vehicles and coordinating the delivery and pick up of critical client documents & media in a timely, courteous, and professional manner. When not driving to and from client sites, the TS/RCS also serves customers by maintaining and processing physical assets stored in our Records Center.

Primary Functions

• Drive all routes, providing effective and timely delivery and pick-up of client materials in accordance with company policy and customer requirements.
• Load, unload material and media at both company and client locations with the use of flatbeds and hand trucks.
• Utilize all equipment in a safe and practical manner following company policies and standards.
• Ensure that all driver paperwork is submitted accurately, legibly and on-time each day.
• Complete PDT Communicate & Process steps daily for all assigned work orders.
• Handle all physical requirements for loading, unloading, transporting & driving without assistance.
• Maintain a clean and organized vehicle pursuant to company standards.
• Process all types of daily incoming work orders and rush orders from Client Services; scan carton barcodes and locations.
• Investigate and resolve any order discrepancy for incoming or outgoing orders; manifest all orders, bundle and prepare for shipment.
• Process client onsite record reviews.
• Retrieve files, containers, and tapes on a daily basis; put up files (within 48 hours of receipt), containers (within 24 hours of receipt), and tapes (within 24 hours of receipt) in a timely basis, and in accordance with company operating procedures.
• Assist in loading and unloading company trucks and vans.
• Interact professionally with all clients.
• Communicate regularly with your direct supervisor to notify them of any potential issues, including those relating to your job or the client.

Secondary Functions

• Advise the appropriate manager of any issues requiring immediate attention, including customer complaints or vehicle issues.
• Participate in safety and security drills and advise the appropriate manager of any violations.
• Know and understand your role in the Company Disaster Recovery Plan.
• Ensure all accidents and injuries are reported immediately to your supervisor.
• Travel between facilities when necessary.
• Work overtime as necessary.
• Comply with all company policies and procedures.
• Perform other duties as assigned by supervisor.

Education and Years of Experience

• High School Diploma or equivalent required.
• 1+ years of route transportation experience preferred.
• Must have a valid driver’s license and a good driving record; must be able to pass a preemployment substance abuse screening, a background check, and DOT physical.

Knowledge, Skills and Abilities

• Demonstrate safe and efficient driving skills.
• Strong communication and presentation skills.
• Excellent driving record.
• Customer-focused attitude.
• Ability to complete paperwork accurately, with an understanding of the importance of detail.
• Ability to work collaboratively in a team environment.
• Ability to multi-task and handle competing demands successfully.
• Ability to clearly communicate in reading, writing, and speaking.

Physical Requirements (lifting, etc.)

• Routine lifting of 20-60 pounds (100-500 containers per day).
• Grip, lift, push, pull, and carry wheeled, plastic bins over, up and down inclines, stairs, changes in walking surfaces and elevations.
• Overhead reaching.
• Routine bending and stretching.
• Routine pushing and pulling.
• Climb/step into a truck or cab.
• Must tolerate occasional periods of maintaining entire body in erect posture with static weight bearing on one or both legs.
• Must tolerate constant periods of resting without change in position.
• Must tolerate occasional periods of moving the entire body from one location to another with the use of legs.