Document Control & Training Specialist - Quality & Compliance

Dexcom Inc.; Mesa (AZ); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

CGM technology insights

Comprehensive benefits program

Global growth opportunities

Career development programs

Industry-leading organization

Job summary

Dexcom Inc. is seeking a Document Control and Training Specialist to support the accuracy and compliance of quality documentation and training initiatives. You will manage the Cloud PLM change control process, train staff, and ensure timely delivery of QA records and reports.

Ideal candidates bring 1–2 years of related experience, strong Microsoft Office skills, and a solid understanding of ISO 13485 and 21 CFR Part 820 in a collaborative environment.

Qualifications

• High school diploma or equivalent.
• 1–2 years of related experience preferred.
• Proficient in Microsoft Office Suite.
• General understanding of Document Control requirements and ISO 13485 / 21 CFR 820.

Responsibilities

• Manage the change control system (Cloud PLM): review, routing, assess training impact, release change orders.
• Assist with Cloud PLM software training and support other training activities.
• Ensure projects are completed accurately and within established timelines.
• Collaborate with internal and external customers to support business needs.
• Provide timely problem-solving and issue resolution for customers.
• Support Quality during internal and external audits.
• Scan, archive, retrieve, and maintain quality documents and records.
• Issue and manage controlled and uncontrolled documentation.
• Maintain service records across departments.
• Prepare document reproduction requests and ensure proper distribution.
• Maintain external standards per SOPs.
• Generate Quality Assurance reports as needed.
• Perform additional duties as assigned.

Skills

Microsoft Office

Organizational skills

Communication skills

Customer service

Critical thinking

Attention to detail

Education

High school diploma

Tools

Cloud PLM

Job description

Dexcom Inc. is seeking a Document Control and Training Specialist to support the accuracy and compliance of quality documentation and training initiatives. You will manage the Cloud PLM change control process, train staff, and ensure timely delivery of QA records and reports.

Ideal candidates bring 1–2 years of related experience, strong Microsoft Office skills, and a solid understanding of ISO 13485 and 21 CFR Part 820 in a collaborative environment.