Document Control and Training Specialist 1 ( Monday to Friday, 8:00 AM - 5:00 PM )

Dexcom; Mesa (AZ); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Full benefits program

Growth opportunities

Travel opportunities

Job summary

Dexcom is seeking a Document Control and Training Specialist in the United States (AZ). You will manage the Cloud PLM change control system, assist with training, and maintain controlled and uncontrolled documentation to support quality processes.

The role involves collaboration with cross-functional teams, participation in audits, and travel 5–15%. Dexcom offers a full benefits program and growth opportunities as part of a global leader in CGM technology.

Qualifications

• 0–2 years related experience or training.
• High school diploma or equivalent.
• Proficient in Microsoft Office Suite.

Responsibilities

• Manage the Cloud PLM change control system and release change orders.
• Provide Cloud PLM training and support activities.
• Ensure projects meet timelines and collaborate with internal/external customers.
• Maintain quality documents and records; support audits.
• Generate QA reports and handle documentation control.

Skills

MS Office

Critical thinking

Organizational skills

Communication

Customer service

Education

High school diploma

Tools

Cloud PLM

Job description

Company Overview

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. Meet the Team At Dexcom, our Document Control and Quality team plays a critical role in ensuring the accuracy, integrity, and compliance of the documentation that supports life‑changing diabetes technology. As a Document Control and Training Specialist, you will be at the center of key quality processes, partnering with cross‑functional teams to manage documentation, support training initiatives, and help drive operational excellence. If you are highly organized, enjoy problem‑solving, and thrive in a collaborative environment where your work directly impacts product quality and patient outcomes, you'll find a meaningful and rewarding career with our team. Every day, you'll contribute to Dexcom's mission of empowering people to take control of their health through innovative technology.

Where You Come In

• You manage the change control system (Cloud PLM), including reviewing, routing, assessing training impact, and releasing change orders.
• You assist with Cloud PLM software training and support other training activities as needed.
• You ensure projects are completed accurately and within established timelines.
• You collaborate effectively with internal and external customers to support business needs.
• You assist customers by providing timely problem‑solving and issue resolution.
• You support Quality during both internal and external audits.
• You scan, archive, retrieve, and maintain quality documents and records.
• You issue and manage controlled and uncontrolled documentation.
• You maintain service records across multiple departments.
• You prepare document reproduction requests and ensure proper distribution.
• You maintain external standards in accordance with established standard operating procedures.
• You generate Quality Assurance reports as needed.
• You perform additional duties and responsibilities as assigned.

What Makes You Successful

• You are able to successfully perform the essential functions of this role with a high level of accuracy and attention to detail.
• You have 1 to 2 years of related experience and/or training, or an equivalent combination of education and experience.
• You are proficient in Microsoft Office Suite applications.
• You use critical thinking skills to identify issues and develop effective solutions.
• You have a general understanding of Document Control requirements and processes, including ISO 13485 and 21 CFR Part 820 standards.
• You bring strong organizational, communication, and customer service skills to effectively support cross‑functional teams.

What you’ll get

• A front row seat to life‑changing CGM technology.
• Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in‑house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry‑leading organization committed to our employees, customers, and the communities we serve.

Travel Required: 5-15%.

Experience and Education Requirements

• Typically requires 0- 2 years of related experience and a High school diploma/certificate or equivalent.

Please note: The information contained herein is not intended to be an all‑inclusive list of the duties and responsibilities of the job, nor are they intended to be an all‑inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at [e-mail].

AI in Hiring Notice: We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

Salary: $19.51 - $29.23 #DexcomUS Since 1999, Dexcom has simplified and revolutionized diabetes management, positively impacting millions worldwide. At Dexcom, we're more than just a medical device company; we're a collective of visionary thinkers, trailblazers, and problem solvers. Our mission transcends the ordinary. We aim to revolutionize healthcare, one groundbreaking technology at a time.