Document Control and Training Specialist 1 ( Monday to Friday, 8:00 AM - 5:00 PM )

Dexcom Inc.; Mesa (AZ); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

CGM technology insights

Comprehensive benefits program

Global growth opportunities

Career development programs

Industry-leading organization

Job summary

Dexcom Inc. is seeking a Document Control and Training Specialist to support the accuracy and compliance of quality documentation and training initiatives. You will manage the Cloud PLM change control process, train staff, and ensure timely delivery of QA records and reports.

Ideal candidates bring 1–2 years of related experience, strong Microsoft Office skills, and a solid understanding of ISO 13485 and 21 CFR Part 820 in a collaborative environment.

Qualifications

• High school diploma or equivalent.
• 1–2 years of related experience preferred.
• Proficient in Microsoft Office Suite.
• General understanding of Document Control requirements and ISO 13485 / 21 CFR 820.

Responsibilities

• Manage the change control system (Cloud PLM): review, routing, assess training impact, release change orders.
• Assist with Cloud PLM software training and support other training activities.
• Ensure projects are completed accurately and within established timelines.
• Collaborate with internal and external customers to support business needs.
• Provide timely problem-solving and issue resolution for customers.
• Support Quality during internal and external audits.
• Scan, archive, retrieve, and maintain quality documents and records.
• Issue and manage controlled and uncontrolled documentation.
• Maintain service records across departments.
• Prepare document reproduction requests and ensure proper distribution.
• Maintain external standards per SOPs.
• Generate Quality Assurance reports as needed.
• Perform additional duties as assigned.

Skills

Microsoft Office

Organizational skills

Communication skills

Customer service

Critical thinking

Attention to detail

Education

High school diploma

Tools

Cloud PLM

Job description

Meet the Team

At Dexcom, our Document Control and Quality team plays a critical role in ensuring the accuracy, integrity, and compliance of the documentation that supports life-changing diabetes technology. As a Document Control and Training Specialist, you will be at the center of key quality processes, partnering with cross-functional teams to manage documentation, support training initiatives, and help drive operational excellence. If you are highly organized, enjoy problem-solving, and thrive in a collaborative environment where your work directly impacts product quality and patient outcomes, you'll find a meaningful and rewarding career with our team. Every day, you'll contribute to Dexcom's mission of empowering people to take control of their health through innovative technology.

Where You Come In

• You manage the change control system (Cloud PLM), including reviewing, routing, assessing training impact, and releasing change orders.
• You assist with Cloud PLM software training and support other training activities as needed.
• You ensure projects are completed accurately and within established timelines.
• You collaborate effectively with internal and external customers to support business needs.
• You assist customers by providing timely problem-solving and issue resolution.
• You support Quality during both internal and external audits.
• You scan, archive, retrieve, and maintain quality documents and records.
• You issue and manage controlled and uncontrolled documentation.
• You maintain service records across multiple departments.
• You prepare document reproduction requests and ensure proper distribution.
• You maintain external standards in accordance with established standard operating procedures.
• You generate Quality Assurance reports as needed.
• You perform additional duties and responsibilities as assigned.

What Makes You Successful

• You are able to successfully perform the essential functions of this role with a high level of accuracy and attention to detail.
• You have 1 to 2 years of related experience and/or training, or an equivalent combination of education and experience.
• You are proficient in Microsoft Office Suite applications.
• You use critical thinking skills to identify issues and develop effective solutions.
• You have a general understanding of Document Control requirements and processes, including ISO 13485 and 21 CFR Part 820 standards.
• You bring strong organizational, communication, and customer service skills to effectively support cross-functional teams.

What you’ll get

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required

• 5-15%

Experience and Education Requirements

• Typically requires 0- 2 years of related experience and a High school diploma/certificate or equivalent.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at [e-mail].

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at [e-mail].

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

AI in Hiring Notice: We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

Salary

$19.51 - $29.23