Document Control Specialist

Luster National; Fresno (CA); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Unlimited flexible time off

Paid holidays

Paid parental leave

Health, dental, and vision insurance

401(k) plan with employer contribution

Wellness stipend

Job summary

Luster National, a leader in heavy civil infrastructure, seeks Document Control Specialists to manage project records across highways, bridges, transit, airports, and water/wastewater programs. We maintain ISO 9001:2015 standards, control revisions, and ensure secure access for sensitive files.

The role supports multiple skill levels and focuses on maintaining a robust document management process, with emphasis on accuracy, traceability, and audit readiness.

Qualifications

• Bachelor’s degree in construction management, project management, engineering, or information management, or related field.
• 5+ years of document control experience for large and complex heavy-civil infrastructure projects.
• Experience controlling records through full revision lifecycle (drawings, specs, submittals, RFI, correspondence).
• ISO-based document control familiarity: numbering, metadata, distribution control, retention.

Responsibilities

• Maintain the controlled document register in the project’s document management system, ensuring only current revisions circulate.
• Apply project numbering, naming, metadata, and revision conventions to records for long-term retrievability.
• Control distribution and issue transmittals with receipt records of revisions.
• Withdraw superseded revisions and archive them; compare field and system record sets.
• Manage user access and confidentiality for restricted sensitive records.
• Audit registers for missing or misfiled records and correct discrepancies.
• Prepare records for ISO 9001:2015 audits and other reviews with timely evidence.
• Coordinate document flow among technical staff, designers, contractors, and reviewers.
• Train staff on document control procedures and correct misuse before it harms records.
• Report status to PM team, including overdue transmittals and outstanding records.
• Assemble closeout records, including as-built docs and warranties.

Skills

Written and verbal communication

Multi-tasking

Organizational skills

Collaboration

Problem-solving

Education

Bachelor’s degree in construction management

5+ years document control experience

Tools

SharePoint

Oracle Aconex

e-Builder

Unifier

Kahua

Microsoft Office 365

Job description

We’re seeking Document Control Specialists of various skill levels to support large, complex heavy civil infrastructure programs, including highways, roads, bridges, transit (bus and rail), aviation (international airports), and water/wastewater projects delivered through both traditional and alternative delivery methods. These positions own the integrity of the project record: which revision is current, who holds it, where it lives, and whether it will still stand up when someone pulls it years from now. Luster’s quality management system is ISO 9001:2015 certified, so controlled document practice on our programs is a standard we are audited against rather than a preference.

This post is for future roles and not for a specific opportunity that is available right now. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need.

Responsibilities may include, but are not limited to, the following:

Note: We are seeking candidates of various skill levels, and the following responsibilities represent the core of these roles. Scope and complexity increase with experience level.

• Maintain the controlled document register in the program’s electronic document management system, so the current approved revision is the only one in circulation.
• Apply the program’s numbering, naming, metadata, and revision conventions to incoming and outgoing records, including drawings, specifications, submittals, and correspondence, so any document can be retrieved years later.
• Control the distribution of controlled documents against the program’s distribution matrix, and issue transmittals that record who received which revision and when.
• Verify that superseded revisions are withdrawn from circulation and archived, and that the record set in the field offices matches the record set in the system.
• Administer user access, permissions, and confidentiality handling in the document management system, including restricted handling of procurement, legal, and security sensitive records.
• Audit the document register for missing, misfiled, or unindexed records, and correct discrepancies before they surface in an audit or a claim.
• Prepare records for internal and external audits, including ISO 9001:2015 quality audits, agency reviews, and funding reviews, and produce the requested evidence within the time the auditor allows.
• Coordinate document flow across program technical staff, designers, contractors, and agency reviewers on assigned packages.
• Train program staff, consultants, and contractors on the document control procedure, and correct misuse of the system before it corrupts the record.
• Report register status to the project management team, including revision status, overdue transmittals, and records outstanding against the procedure.
• Compile and turn over the closeout record set, including as-built documentation, warranties, and archival against the program’s retention schedule.

Attributes

• Excellent written and verbal communication and interpersonal skills.
• Excellent multi-tasking and organizational skills.
• Collaborative mindset that fosters teamwork, trust, and positive relationships.
• Natural curiosity, problem-solving abilities, and a commitment to continuous improvement.

Minimum Qualifications

• Bachelor’s degree in construction management, project management, engineering, or information management, or related field, or equivalent combination of education and experience.
• 5+ years of document control experience for large (>$500M), complex, heavy-civil infrastructure projects.
• Experience controlling construction and program records through a full revision lifecycle, including drawings, specifications, submittals, requests for information, and correspondence.
• Working knowledge of ISO-based document control practice, including numbering and metadata conventions, control of documented information, distribution control, and records retention.
• Experience with industry standard document management and project / construction management software (e.g., SharePoint, Oracle Aconex, e-Builder, Unifier, Kahua, etc.).
• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, PowerPoint, etc.).

Preferred Qualifications

• Master’s degree in construction management, project management, engineering, or information management.
• Active professional certifications such as CRM (ICRM), IGP (ARMA), and/or CDT (CSI).
• Experience serving as the lead document control resource for the owner on a program exceeding $1B in construction value.
• Experience standing up a document control function at the start of a program, including the numbering convention, metadata schema, workflow configuration, and the written document control procedure.
• Experience supporting external quality audits under ISO 9001:2015 and producing objective evidence on request.
• Experience controlling records across multiple concurrent contracts or work packages on the same program, including highway, bridge, transit, airport, and water and wastewater work.
• Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Expected Salary: $80k-$140k/year ($38-$67/hour). Luster provides the salary range that the company in good faith believes it might offer for this position based on the successful candidate’s level and years of experience, knowledge, skills, abilities, education, certifications, licenses, geographic location, etc. Luster reserves the right to ultimately pay more or less than the posted range depending on circumstances not related to any status protected by local, state, and/or federal law.

Just LOOK at the Benefits We Offer!

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health, dental, and vision insurance
• Flexible spending accounts (healthcare and dependent or elder care)
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2,500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee referral bonus

Specific plan details and coverage for each benefit noted above will be provided upon offer.

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes from any third-party. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

Verification of Application Information

As part of reviewing your candidacy, Luster National, Inc. (\"Luster\") may take steps to verify information you provide, whether in writing or verbally, from the time you first submit an application through the time you receive a conditional offer of employment. This may include:

Checking professional certifications and licenses you have claimed against the public records of the issuing organization or licensing board (for example, PMI's certification registry, or a state professional licensing board's website).

Reviewing publicly available information found through internet search engines and public sources, including professional networking profiles such as LinkedIn, to help confirm the accuracy of information you have provided.

This research is limited to internet searches and publicly available records. Luster does not contact your current or former employers, schools, or references directly as part of this step, and does not use a third-party consumer reporting agency for this purpose.

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By submitting this application for employment to Luster National, Inc. (\"Luster\"), I certify that all information I have provided, and any information I may provide whether verbally or in writing from the time I first submit an application through the time I receive a contingent offer of employment, is true, complete, and accurate. I understand that any false statement, misrepresentation, or material omission may result in the rejection of my application, withdrawal of any offer of employment, or termination of employment if discovered after hire.

I authorize Luster to verify any information I provide, whether verbally or in writing, from the time I first submit an application through the time I receive a contingent offer of employment, consistent with applicable federal, state, and local laws.

I understand that employment with Luster is conditional upon successful completion of a background check and drug screening, which will be conducted after a contingent offer of employment has been extended, in accordance with applicable federal, state, and local laws and regulations.

I understand that Luster is an at-will employer, meaning that either Luster or I may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law, and that nothing in this application or hiring process creates any contractual obligation or guarantee of employment.

I understand that submission of this application does not obligate Luster to offer me employment.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Luster National’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.