Document Clerk

CSC; Springfield (IL); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

401(k) plans

Job summary

CSC is seeking a Client Order Coordinator in Springfield, IL for a Monday–Friday, 8:30am–5:30pm, on-site role. You will work with Client Service Representatives and vendors nationwide, researching and processing legal documents and handling online research to resolve customer inquiries professionally.

The position offers training, mentorship, and growth opportunities, with a focus on providing world-class service in a supportive, team-oriented environment.

Qualifications

• Ability to work in a fast-paced environment.
• Strong comprehension and critical thinking skills.
• Superb organizational and time management skills.
• Ability to navigate quickly across multiple systems.
• Effective written and verbal communication skills.

Responsibilities

• Reviewing and processing legal documents.
• Completing data entry of customer information.
• Fulfilling customer orders with various jurisdictions.
• Sending accurate results to customers in a timely manner.
• Problem solving issues related to customers and documentation.
• Provide excellent customer service to internal and external customers.
• Electronic filing and retrieval of documents.

Skills

Fast-paced environment

Critical thinking

Organizational skills

Time management

Written and verbal communication

Tools

Microsoft Office

Job description

Monday – Friday 8:30am-5:30pm

On-Site

Springfield, IL

If you’ve worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC’s professional business-to-business environment as a Client Order Coordinator. And there’s the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC’s competitive benefits—paid time off, medical, dental, and 401(k) plans, just to name a few.

We’re hiring Client Order Coordinators for our UCC department You’ll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online research. Our Client Order Coordinators are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.

We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®

Some of the things you’ll be doing:

• Reviewing and processing legal documents
• Completing data entry of customer information
• Fulfilling customer orders with various jurisdictions
• Sending accurate results to customers in a timely manner
• Problem solving issues related to customers and documentation
• Provide excellent customer service to internal and external customers
• Electronic filing and retrieval of documents

What technical skills, experience, and qualifications do you need?

• Ability to work in a fast-paced environment
• Strong comprehension and critical thinking skills
• Superb organizational and time management skills
• Ability to navigate quickly across multiple systems
• Effective written and verbal communication skills

Preferred Qualifications:

• Transactional or administrative experience (reviewing and evaluating documents)
• Business to Business Customer Service Experience
• Legal Compliance experience
• Proficiency with Microsoft Office

#CSC

#LI-SL1

At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $40,000-45,000.