Legal Documents & Client Support Coordinator (Hybrid)

CSC; Chicago (IL); Hybrid; USD 38,000 - 54,000; Full time

Job summary

A legal services company is hiring a Client Order Coordinator to work directly with Client Service Representatives and vendors across the United States. This role involves processing legal documents, data entry, and fulfilling customer orders while providing excellent customer service. Ideal candidates should possess strong organizational skills and be comfortable in fast-paced environments. The position also offers training and mentorship, helping employees grow professionally. The work schedule is primarily on-site with hybrid opportunities after initial training.

Qualifications

• Experience in a transactional or administrative role is preferred.
• Business-to-Business customer service experience is advantageous.
• Legal compliance experience is a plus.

Responsibilities

• Review and process legal documents.
• Complete data entry of customer information.
• Fulfill customer orders with various jurisdictions.
• Send accurate results to customers in a timely manner.
• Solve issues related to customers and documentation.
• Provide excellent customer service to internal and external customers.
• Manage electronic filing and retrieval of documents.

Skills

Ability to work in a fast-paced environment

Attention to detail

Strong comprehension and critical thinking skills

Superb organizational and time-management skills

Strong computer skills

Effective written and verbal communication skills

Tools

Microsoft Office

Job description

On-Site (hybrid schedule after training)

Wilmington, DE/Washington DC/Chicago, IL/Tallahassee, FL/Sacramento, CA/Springfield, IL/Austin, TX

Mon-Fri 9am-6pm

We’re hiring a Client Order Coordinator for our Business License department. You’ll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online research. Our Client Order Coordinators are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.

Job Description

Client Order Coordinator

On-Site (hybrid schedule after training)

Wilmington, DE/Washington DC/Chicago, IL/Tallahassee, FL/Sacramento, CA/Springfield, IL/Austin, TX

Mon-Fri 9am-6pm

We’re hiring a Client Order Coordinator for our Business License department. You’ll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online research. Our Client Order Coordinators are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.

We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®

Some of the things you’ll be doing:

• Reviewing and processing legal documents
• Completing data entry of customer information
• Fulfilling customer orders with various jurisdictions
• Sending accurate results to customers in a timely manner
• Problem solving issues related to customers and documentation
• Provide excellent customer service to internal and external customers
• Electronic filing and retrieval of documents
  
  

What technical skills, experience, and qualifications do you need?

• Ability to work in a fast-paced environment
• Attention to detail
• Strong comprehension and critical thinking skills
• Superb organizational and time management skills
• Ability to navigate quickly across multiple systems
• Strong Computer skills
• Effective written and verbal communication skills
  
  

Preferred Qualifications:

• Transactional or administrative experience (reviewing and evaluating documents)
• Business to Business Customer Service Experience
• Legal Compliance experience
• Proficiency with Microsoft Office
  
  

#CSC

#CSCCareers

Candidates for this position must be eligible to work in the country without sponsorship

At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $40,000-44,000.

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers .

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

About The Team

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, U.S., providing market-leading expertise and knowledge-based solutions to clients worldwide. We have an unmatched global reach with offices and capabilities in more than 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,500 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC, Our Values, and our unwavering commitment to our clients, communities, and each other.

CSC is dedicated to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is respected. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging.

Colleagues are empowered to own their careers and have access to various career opportunities and excellent benefits, including annual Success Sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly through our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.