Client Order Coordinator-Business License

CSC; Chicago (IL); Hybrid; USD 38,000 - 54,000; Full time

Job summary

A legal services company is hiring a Client Order Coordinator to work directly with Client Service Representatives and vendors across the United States. This role involves processing legal documents, data entry, and fulfilling customer orders while providing excellent customer service. Ideal candidates should possess strong organizational skills and be comfortable in fast-paced environments. The position also offers training and mentorship, helping employees grow professionally. The work schedule is primarily on-site with hybrid opportunities after initial training.

Qualifications

• Experience in a transactional or administrative role is preferred.
• Business-to-Business customer service experience is advantageous.
• Legal compliance experience is a plus.
• Excellent organizational and time-management skills.
• Ability to navigate multiple systems efficiently.
• Proficient computer skills.
• Effective written and verbal communication.

Responsibilities

• Review and process legal documents.
• Complete data entry of customer information.
• Fulfill customer orders with various jurisdictions.
• Send accurate results to customers in a timely manner.
• Solve issues related to customers and documentation.
• Provide excellent customer service to internal and external customers.
• Manage electronic filing and retrieval of documents.

Skills

Ability to work in a fast-paced environment

Attention to detail

Strong comprehension and critical thinking skills

Superb organizational and time-management skills

Strong computer skills

Effective written and verbal communication skills

Computer literacy

Effective written and verbal comms

Tools

Microsoft Office

Job description

Client Order Coordinator

On‑Site (hybrid schedule after training). Locations: Wilmington, DE / Washington DC / Chicago, IL / Tallahassee, FL / Sacramento, CA / Springfield, IL / Austin, TX. Mon‑Fri 9am‑6pm.

We’re hiring a Client Order Coordinator for our Business License department. You’ll work directly with Client Service Representatives and vendors across the country. Particular services of this team include researching and processing legal documents and conducting online research. Our Client Order Coordinators are empowered to solve customer inquiries and problems quickly and professionally. We provide training, mentorship, and opportunities for growth.

Responsibilities

• Review and process legal documents.
• Complete data entry of customer information.
• Fulfill customer orders with various jurisdictions.
• Send accurate results to customers in a timely manner.
• Problem‑solve issues related to customers and documentation.
• Provide excellent customer service to internal and external customers.
• Electronic filing and retrieval of documents.

Required Technical Skills and Qualifications

• Ability to work in a fast‑paced environment.
• Attention to detail.
• Strong comprehension and critical thinking skills.
• Superb organizational and time‑management skills.
• Ability to navigate quickly across multiple systems.
• Strong computer skills.
• Effective written and verbal communication skills.

Preferred Qualifications

• Transactional or administrative experience (reviewing and evaluating documents).
• Business‑to‑Business customer service experience.
• Legal compliance experience.
• Proficiency with Microsoft Office.

Legal and EEO Statements

Candidates for this position must be eligible to work in the country without sponsorship.

The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

CSC is committed to diversity, equal opportunity, and a stigma‑free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, gender, sexual orientation, age, or disability status.