Document Administration - Title Specialist III

NewRez LLC; Tempe (AZ); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Parental leave

Mortgage loan program

Volunteer time off

ERGs

Job summary

Newrez LLC is seeking a Document Administration – Title Specialist III in Tempe, AZ to manage mortgage documentation, ensure clear chain of title, and collaborate with borrowers, investors, and servicing partners. The role requires advanced knowledge of mortgage documents, land records, and servicing systems to deliver accurate, timely records.

You will review and prepare complex title documents, communicate with vendors and internal teams, and support continuous improvements in document

Qualifications

• High school diploma or equivalent required.
• Associates or bachelor’s degree preferred.
• 5+ years’ experience in Document Administration in Mortgage Servicing or similar field.

Responsibilities

• Review/abstract land records and title reports to determine necessary documents.
• Identify, process, and prepare required documents (Lien Release, Assignments, Allonges, etc.).
• Review documentation for thoroughness and compliance with SLAs.
• Address inquiries from vendors, investors, and portfolio managers in a timely, professional manner.
• Review daily tasks and exception reports to ensure SLA adherence.
• Update and annotate actions in all systems and generate reports.
• Perform monthly MERS audits and manage signing authority and compliance.
• Complete inventory checks and related duties as assigned.

Skills

Mortgage servicing

Post Closing

Loss mitigation

Bankruptcy

Foreclosure

REO

MERS systems

Land records abstraction

Investor requirements

Compliance

Education

High school diploma or equivalent

Associates or bachelor’s degree preferred

Tools

MS Office

Excel

Outlook

MERS database

Image repositories

Custodial systems

Job description

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function

The Document Administration – Title Specialist III is responsible for reviewing, preparing, executing, and recording mortgage documentation to ensure clear chain of title of loans serviced by Newrez/Shellpoint Mortgage Servicing (SMS). Document Administration – Title Specialist III will work directly with borrowers, clients, investors, and servicing/originations partners to review and evaluate requests, abstract land records, available collateral and originations documents and investor/client/guarantor servicing guides to ensure the appropriate documents are prepared, recorded, or filed. Document Administration – Title Specialist III communicates heavily with borrowers, legal, compliance, custodians and servicing and originations partners to facilitate all serving document related needs in a timely manner. The Document Administration – Title Specialist III is expected to have mastered all aspects of their function and be able to think critically about the process to solve novel issues as they arise. The Document Administration Title Specialist III is expected to have an advanced working knowledge of knowledge of all systems, investor requirements, mortgage documents and land records abstracting. They should be able to provide feedback to senior team members and leadership about possible issues. They should be able complete their workload with limited input from supervisors while acting as a resource for more junior team members.

Principal Duties

• Review/abstract land records, title reports and available mortgage related documents to determine documents needed to perfect security interest, transfer ownership, or complete a borrower requested land transaction (Assumption, Partial Release, Subordination).
• Identify, process, and prepare required documents (Lien Release, Assignments of Mortgage, Allonges, Lost Note Affidavits, Lost Mortgage Affidavits, Partial Releases, Modifications, Legal Description Corrections, Assumptions, Subordinations, Corrective Documents, etc.) for loans serviced by Newrez/Shellpoint Mortgage Servicing with various levels of complexity.
• Review prepared loan documentation to ensure thoroughness, accuracy, and completeness with documentation standards within specific task SLAs.
• Address inquiries from vendors, investors, Portfolio Managers, etc. professionally and in a timely fashion.
• Review daily task queue and exception reports to ensure completion of assigned duties within specific SLAs.
• Update and annotate all actions/follow-ups processed on loans in all appropriate systems.
• Prepare required reporting – management, investor, vendor, etc.
• Complete bulk updates to the Mortgage Electronic Records System, Inc. (MERS) database to ensure adequate reporting of changes in mortgage servicing rights and beneficial ownership interests in loans serviced by SMS.
• Administer and audit MERS system, signing authority, and MERS executed documents to ensure compliance with MERS membership rules.
• Review and process exception reporting at various stages of the inventory and check-in/check-out process.
• Complete monthly inventory audits with custodians, file centers and the onsite file room.
• Performs related duties as assigned by supervisor.

Education and Experience

• High school diploma or equivalent, required.
• Associates or bachelor’s degree preferred.
• 5+ years’ experience in Document Administration in Mortgage Servicing or similar field.
• Prior year performance evaluation of 3.5 or better. (Internal candidates only)
• Direct Supervisor recommendation. (Internal candidates only)

Knowledge, Skills, and Abilities

• Advanced understanding of mortgage servicing and originations – Post Closing, Loss Mitigation, Bankruptcy, Foreclosure, and REO (Real Estate Owned).
• Advanced knowledge of all servicing systems, image repositories, MERS, collateral tracking systems, custodial systems, vendor systems.
• Advanced knowledge of abstracting land records, reviewing title reports, reading legal descriptions, and surveys/plat maps.
• Advanced knowledge of documents used to perfect security interest, transfer ownership and modify, subordinate, assume or correct existing mortgage documents.
• Advanced knowledge of investor requirements for perfected collateral for delivery, sales, and certifications.
• Advanced knowledge of Foreclosure and Bankruptcy requirements for perfected collateral.
• Ability to handle confidential material in a professional, ethical manner.
• Strong interpersonal skills to build and maintain professional relationships with vendors, co-workers, etc.
• Professional communication skills – written & verbal.
• Strong time management skills & ability to respond to vendor/inter-departmental requests in a timely fashion.
• Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards.
• Advanced knowledge of MS Office: Word, Excel & Outlook.
• Ability to merge, summarize and present data using excel functions such as pivot tables and formulas.
• Research & analytical skills to comprehend applicable state laws.

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave Adoption Assistance Tuition & Certification reimbursement Employee Mortgage Loan Program The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
• Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We’re proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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CA Notice at Collection

The right company in the right industry. In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans. In addition to offering an in-demand product, there are two things you should know about us: We value and reward entrepreneurial spirit, and we are growing. Few lenders are as innovative, as financially solid, as well managed and on track to become America’s leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here. These competitive advantages set us apart, and they’re why you can grow with us for the long term.