Mortgage Title Specialist II (On-Site)

NewRez LLC; Tempe (AZ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement plan with employer*

Paid parental leave

Tuition & Certification reimbursement

Job summary

Newrez is seeking a Document Administration Title Specialist II to review, prepare, execute, and record mortgage documents to ensure clear chain of title for loans serviced by SMS. You will work with borrowers, clients, investors, and partners to abstract land records, prepare lien releases, assignments, and other documents, while ensuring accuracy within SLAs.

Candidates should have 2-4 years in document administration or mortgage servicing, and strong MS Office and MERS knowledge; a high

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 2–4 years’ experience in Document Administration or Mortgage Servicing or similar.
• Internal candidates require strong performance history and supervisor endorsement.

Responsibilities

• Review/abstract land records, title reports, and mortgage documents to determine needed items.
• Prepare required documents (Lien Release, Assignments of Mortgage, Allonges, etc.) for SMS loans.
• Ensure thoroughness and accuracy within task SLAs and communicate with partners.
• Update actions in systems and perform monthly inventory audits with custodians and file room.
• Provide feedback to senior team members on potential issues and improve processes.

Skills

Mortgage servicing knowledge

Attention to detail

Discretion with confidential material

Communication skills

Time management

Team collaboration

Education

High school diploma or equivalent

Associates or bachelor’s degree preferred

Tools

MS Office

MERS database

Job description

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function

The Document Administration Title Specialist II is responsible for reviewing, preparing, executing, and recording mortgage documentation to ensure clear chain of title of loans serviced by Newrez/Shellpoint Mortgage Servicing (SMS). The Document Administration Title Specialist II will work directly with borrowers, clients, investors, and servicing/originations partners to review and evaluate requests, abstract land records, available collateral and originations documents and investor/client/guarantor servicing guides to ensure the appropriate documents are prepared, recorded, or filed. The Document Administration Title Specialist II communicates heavily with borrowers, legal, compliance, custodians and servicing and originations partners to facilitate all serving document related needs in a timely manner. The Document Administration Title Specialist II is expected to have an intermediate working knowledge of all systems, investor requirements, mortgage documents and land records abstracting. They should be able to provide feedback to senior team members and leadership about possible issues. They should be able complete their workload with limited input from supervisors while acting as a resource for more junior team members.

Principal Duties

Review/abstract land records, title reports and available mortgage related documents to determine documents needed to perfect security interest, transfer ownership, or complete a borrower requested land transaction (Assumption, Partial Release, Subordination), Identify, process, and prepare required documents (Lien Release, Assignments of Mortgage, Allonges, Lost Note Affidavits, Lost Mortgage Affidavits, Partial Releases, Modifications, Legal Description Corrections, Assumptions, Subordinations, Corrective Documents, etc.) for loans serviced by Newrez/Shellpoint Mortgage Servicing with various levels of complexity. Review prepared loan documentation to ensure thoroughness, accuracy, and completeness with documentation standards within specific task SLAs. Address inquiries from vendors, investors, Portfolio Managers, etc. professionally and in a timely fashion. Review daily task queue and exception reports to ensure completion of assigned duties within specific SLAs. Update and annotate all actions/follow-ups processed on loans in all appropriate systems. Prepare required reporting – management, investor, vendor, etc. Complete bulk updates to the Mortgage Electronic Records System, Inc. (MERS) database to ensure adequate reporting of changes in mortgage servicing rights and beneficial ownership interests in loans serviced by SMS. Administer and audit MERS system, signing authority, and MERS executed documents to ensure compliance with MERS membership rules. Review and process exception reporting at various stages of the inventory and check-in/check-out process. Complete monthly inventory audits with custodians, file centers and the onsite file room. Performs related duties as assigned by supervisor.

Education and Experience

High school diploma or equivalent, required. Associates or bachelor’s degree preferred. 2-4 years’ experience in Document Administration or Mortgage Servicing or similar field. Prior year performance evaluation of 3.3 or better. (Internal candidates only) Direct Supervisor recommendation. (Internal candidates only)

Knowledge, Skills, and Abilities

Intermediate understanding of mortgage servicing and originations – Post Closing, Loss Mitigation, Bankruptcy, Foreclosure, and REO (Real Estate Owned). Intermediate knowledge of all servicing systems, image repositories, MERS, collateral tracking systems, custodial systems, and vendor systems. Intermediate knowledge of abstracting land records, reviewing title reports, reading legal descriptions, and surveys/plat maps. Intermediate knowledge of documents used to perfect security interest, transfer ownership and modify, subordinate, assume or correct existing mortgage documents. Intermediate knowledge of investor requirements for perfected collateral for delivery, sales, and certifications. Intermediate knowledge of Foreclosure and Bankruptcy requirements for perfected collateral. Ability to handle confidential material in a professional, ethical manner. Strong interpersonal skills to build and maintain professional relationships with vendors, co-workers, etc. Professional communication skills – written & verbal. Strong time management skills & ability to respond to vendor/inter-departmental requests in a timely fashion. Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards. Proficient knowledge of MS Office: Word, Excel & Outlook Ability to merge, summarize and present data using excel functions such as pivot tables and formulas. Research & analytical skills to comprehend applicable state laws.

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference. 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception) Matching Gifts Program - dollar-for-dollar up to $1,000 Access to grants, nonprofit resources, and volunteer opportunities More than $6,000,000 donated since 2020 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity

We’re proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

CA Privacy Policy CA Notice at Collection The right company in the right industry. In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans. In addition to offering an in-demand product, there are two things you should know about us: We value and reward entrepreneurial spirit, and we are growing. Few lenders are as innovative, as financially solid, as well managed and on track to become America’s leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here. These competitive advantages set us apart, and they’re why you can grow with us for the long term.