Doctors technician

Stanton Optical; Asheville (NC); On-site; USD 34,000 - 52,000; Full time

Job summary

Stanton Optical in Asheville, NC is seeking a Doctors Technician to join our on-site team. You will greet patients, verify medical and vision information, and prepare patients for exams while maintaining accurate records in our practice system.

The role includes pre-testing, operating diagnostic equipment under direction, and coordinating patient flow with scheduling and follow-up activities to ensure a smooth clinic experience.

Qualifications

• Experience in patient-facing roles, preferably healthcare or optical retail.
• Ability to learn and operate diagnostic equipment and document patient information in electronic systems.
• Strong organizational skills and attention to detail to manage patient flow.
• Basic computer literacy and comfort with scheduling or EHR systems.
• Willingness to receive on-the-job training and follow safety guidelines.
• High school diploma or equivalent; medical/optical technician experience preferred but not required.
• Professional and reliable with a positive patient experience focus.

Responsibilities

• Greet patients and verify/update medical and vision information.
• Prepare patients for eye exams and perform pre-testing procedures.
• Operate diagnostic equipment as directed and record findings in practice systems.
• Coordinate patient flow and assist with scheduling and follow-up appointments.
• Collaborate with optometrists and clinic staff to ensure smooth clinic operations.

Skills

Interpersonal communication

Customer service

EHR software

Scheduling software

Attention to detail

Medical terminology

Education

High school diploma

Medical/Optical technician experience (preferred)

Tools

Practice management software

Job description

Company Description

Stanton Optical is a rapidly growing optical retail brand that has been offering exceptional customer service and a wide selection of stylish, affordable frames since opening its first store in Mishawaka, Indiana in 2007. The company focuses on providing value-driven eye care solutions, making quality eyewear accessible to a broad customer base. Stanton Optical emphasizes convenience for patients and customers by continually expanding its network of locations. Team members join a retail environment that values professionalism, friendly service, and growth opportunities as the brand reaches new communities.

Role Description

The Doctors Technician is a full-time, on-site role based in Asheville, NC, supporting eye care providers in delivering efficient and high-quality patient care. Day-to-day responsibilities include greeting patients, verifying and updating medical and vision information, and preparing patients for eye exams. The role involves performing pre-testing procedures, operating diagnostic equipment as directed, and accurately recording exam findings in practice systems. The Doctors Technician coordinates patient flow, assists with scheduling and follow-up appointments, and works closely with optometrists and optical staff to ensure a smooth clinic experience. This role requires a strong focus on patient communication, attention to detail, adherence to clinical protocols, and collaboration within a fast-paced retail clinic setting.

Qualifications

• Experience in patient-facing or customer service roles, preferably in healthcare or optical retail, with strong interpersonal and communication skills.
• Ability to learn and operate diagnostic and clinical equipment, follow exam protocols, and accurately document patient information in electronic systems.
• Strong organizational skills, attention to detail, and the ability to manage patient flow and multitask in a busy clinic environment.
• Basic computer literacy and comfort with scheduling software or electronic health records.
• Demonstrated professionalism, reliability, and commitment to delivering a positive patient experience.
• High school diploma or equivalent required; prior experience as a medical or optical technician is preferred but not mandatory.
• Willingness to receive on-the-job training, follow safety and infection control guidelines, and comply with all company policies and procedures.