Doctor's Technician

stantonoptical; Tyler (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Stanton Optical is seeking Doctor’s Technicians to act as the meaningful first touchpoint at the store, orchestrating the flow from our Clinical services team to our retail team while delivering outstanding customer service to patients.

You will facilitate sales and foster a strong partnership between our retail and clinical services teams in an on-site store location, contributing to a smooth patient journey and efficient operations.

Responsibilities

• Provide outstanding customer service to patients and customers.
• Facilitate sales and smooth handoff between clinical services and retail teams.

Skills

Customer service

Sales support

Team collaboration

Job description

Reports to: Store (Brand) Manager

Location: On-site Store Location

Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Stanton Optical our Doctor’s Technicians carefully orchestrate an efficient flow and transition from our Clinical services team to our retail team. In this position, you will provide outstanding customer service to all patients while facilitating sales and fostering a strong partnership between our retail and clinical services teams.

About us:

Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.

Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

Vision: Modernizing the eye care experience for all people

Mission: Making eye care easy

Values: iCARE

• Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.

• Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.

• Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.

• Respect: We see rest...

Why join our winning team?

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