Dockless Mobility Operations Lead

Elevate Ventures, Inc.; Gainesville (FL); On-site; USD 44,000 - 58,000; Full time

Benefits offered by this job

Total compensation

Base salary

Bonus

Equity

Unlimited PTO

Benefits package

401(k)

Tech environment

Job summary

Veo in Gainesville, FL is seeking an Operations Manager to lead dockless micromobility operations in your local market. You will oversee daily warehouse and field operations, coordinate fleet deployment, and work to increase ridership while delivering exceptional customer service.

As a hands-on leader, you’ll manage a fast-paced team, set routes, train local staff, and ensure compliance with city agreements and SOPs. This is an onsite role requiring flexibility across shifts and hands-on tasks.

Qualifications

• Bachelor's degree required.
• 1–2 years managing operations in fleets, warehousing, distribution, delivery, or similar fields.
• Comfortable lifting 60 lbs routinely.
• Ownership mindset with a bias for action.
• Successful track record prioritizing multiple tasks.
• Willingness and ability to work a variety of days and shifts.
• Quantitative decision‑making skills.
• Exceptional communication.

Responsibilities

• Oversee daily warehouse and field operations.
• Perform physical tasks including moving scooters, driving vans, and maintaining scooters.
• Set and manage daily routes for hourly associates for fleet deployment and repositioning.
• Identify gaps in hitting operations metrics and develop solutions to fix them.
• Drive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requests.
• Recruit and train local team.
• Ensure operations are in compliance with city agreements and company SOPs.
• Manage inventory and ensure parts are ordered.

Skills

Hands-on operations leadership

Excellent customer service

Ability to lead teams

Bias for action

Prioritizing multiple tasks

Quantitative decision-making skills

Exceptional communication

Education

Bachelor's degree

Job description

Veo in Gainesville, FL is seeking an Operations Manager to lead dockless micromobility operations in your local market. You will oversee daily warehouse and field operations, coordinate fleet deployment, and work to increase ridership while delivering exceptional customer service.

As a hands-on leader, you’ll manage a fast-paced team, set routes, train local staff, and ensure compliance with city agreements and SOPs. This is an onsite role requiring flexibility across shifts and hands-on tasks.