Docket & Investigations Support Specialist

State of Colorado; Denver (CO); Hybrid; USD 36,000 - 47,000; Full time

Benefits offered by this job

Pera retirement plan option

Medical and dental health plans

Health Savings Account

Paid life insurance

Disability coverage

11 paid holidays + vacation/sick leave

Wellness program

Job summary

Colorado Department of Labor and Employment is seeking a highly organized professional to join the Family and Medical Leave Insurance Division's Policy unit. The role focuses on triaging complaints, managing deadlines, and coordinating investigations with internal teams.

Experience in paralegal work and handling sensitive documentation is preferred. The position involves advanced technical support, compliance review, and ensuring quality control of administrative correspondence to support

Qualifications

• Four (4) years of relevant experience in an occupation related to the work assigned to this position such as paralegal experience, litigation experience, employment law, AG office experience, personal injury, court administration.
• A combination of related education and/or relevant experience in an occupation related to the work assigned equal to four (4) years.
• Paralegal certification/ Degree in paralegal studies from an ABA certified program.
• Prior experience handling highly sensitive personnel, medical, and legal evidence.

Responsibilities

• Serve as the unit's primary gatekeeper, conducting initial jurisdictional triage of incoming complaints and managing a high-volume docket.
• Maintain centralized control over the unit’s system of record and track investigative deadlines.
• Provide advanced technical support by organizing evidentiary productions and ensuring confidentiality.

Skills

Critical thinking

Organizational skills

Communication skills

Neutral, professional demeanor

Fact-finding interviews

Google Workspace

Microsoft Office

Adobe Acrobat Pro

Education

Paralegal certification / ABA program

Combination of education and experience (4 years)

Tools

Google Workspace

Microsoft Office

Adobe Acrobat Pro

Job description

Colorado Department of Labor and Employment is seeking a highly organized professional to join the Family and Medical Leave Insurance Division's Policy unit. The role focuses on triaging complaints, managing deadlines, and coordinating investigations with internal teams.

Experience in paralegal work and handling sensitive documentation is preferred. The position involves advanced technical support, compliance review, and ensuring quality control of administrative correspondence to support