Dock Worker

Pillar Logistics; Fayetteville (AR); On-site; USD 35,000 - 42,000; Full time

Job summary

Pillar Logistics, LLC dba Summit Delivery Services in Fayetteville, AR is hiring to support warehouse operations, dispatch duties, and customer service for home delivery of appliances and electronics. You will handle manifest reads, unloading, inventory updates, and coordination with delivery teams to meet client goals.

The role includes data entry, tracking shipments, and follow-up with customers to resolve issues, in a fast-paced distribution environment. On-site position in Fayetteville.

Qualifications

• No formal qualifications stated in the ad.

Responsibilities

• Read manifest to determine items to be moved, gathered, or distributed.
• Unload trailers and move items from receiving areas to storage or other areas.
• Sort and place materials on racks, shelves, or bins per predetermined sequence.
• Assemble orders from stock and place orders on lanes.
• Record numbers of materials or items received or distributed.
• Maintain inventory records and use computer to enter records.
• Dispatch and monitor ICC delivery trucks and ensure delivery processes are followed.
• Make follow-up calls to customers to resolve issues and ensure satisfaction.
• Assist with data entry for billing and client software updates.

Skills

Inventory control

Data entry

Phone etiquette

Communication

Job description

Pillar Logistics, LLC dba Summit Delivery Services (Fayetteville, AR)

Pillar Logistics, LLC dba Summit Delivery Services is a national Brokerage Company providing 3 rd party logistics services. An integral part of our service offering is coordinating Independent Motor Carriers to provide home delivery of large appliances and electronics to consumer homes and businesses on behalf of our clients. We are providing top-tier experience in the Fayetteville, AR market for a leading retailer of appliances.

We are currently seeking to hire an enthusiastic and motivated individual for our Fayetteville AR location. This position provides overall support for the account to ensure the targeted quality, operational and financial goals as set forth by the company and the client are met. This position encompasses all aspects of warehouse operations as well as some customer service and dispatch duties.

This position receives, stores, and distributes material, tools, equipment, and products within establishments by performing the following duties:

Toperform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Responsibilitieswill include but are not limited to:

• Readsmanifest todetermineitems to bemoved, gathered, or distributed
• Unloads trailersandmovesitems from receiving areas to storage or to other designated areas
• Sorts and places materials or items on racks, shelves, or in binsperpre-determined sequence
• Assembles orders from stock and places orders on lanes
• Marks materialswith identifying information
• Opens bales, crates, and other containers
• Records numberof materials or items received or distributed
• Arranges stock parts in specified sequence for loading
• Using computer to enter records
• Maintains inventory records
• Scan and load product
• Maintain warehouseand loading dockcleanliness, including rubbish and haul-away processing
• Daily and weeklyinventoryreports
• Check and respond to inventory related e-mails
• Check in I.C.Cdeliverytrucksand records returned merchandise
• Creates transfer for outbound product
• Ensure securewarehouse facility(maintainingall door locks and security measures)
• Comply withall OSHA Standards
• Open or lock down facility (dock and main doors) as planned
• Dispatch andmonitorICC delivery trucks
• Ensures delivery processes are followed
• Make follow-up calls to customers to resolve issues and complete post-callsto ensure customer satisfaction
• Updates reporting with live time updates
• Operates a computer and phone
• Handles inbound phone calls from delivery teams, client staff, companystaffand customers
• Provides data entry functions for billing, client softwareupdatesand company software updates
• Check-in ofICCdelivery teams
• Provides support to other staff and clientstoaccomplishprojects as needed