Delivery Coordinator

HANKS FURNITURE INC; North Little Rock (AR); On-site; USD 36,000 - 50,000; Full time

Job summary

HANKS FURNITURE INC. is seeking a Delivery Coordinator in North Little Rock, AR to manage furniture deliveries from purchase to final setup.

You will coordinate daily routes, confirm delivery windows with customers, and work with warehouse and drivers to ensure accurate loading and documentation. The role requires forklift operation, strong organizational and communication skills, and basic computer proficiency.

Qualifications

• High school diploma or equivalent.
• Ability to drive a forklift/order picker.
• Strong organizational skills and attention to detail.
• Basic computer skills (Microsoft Excel, Word, and email).
• Willingness to learn warehouse processes and inventory systems.
• Good communication and problem-solving abilities.

Responsibilities

• Schedule and coordinate daily delivery routes, ensuring optimal efficiency and on-time performance.
• Communicate with customers to confirm delivery dates, time windows, and any special instructions.
• Collaborate with warehouse and logistics teams to ensure orders are properly prepared, loaded, and documented.
• Operate forklifts and order pickers safely and efficiently to assist with loading, unloading, and organizing inventory.
• Monitor deliveries in progress and resolve any issues such as delays, damages, or incomplete orders.
• Maintain accurate records of deliveries, service requests, and inventory movement.
• Support the sales and operations teams with scheduling, inventory checks, and product availability updates.
• Ensure compliance with company policies, safety regulations, and customer satisfaction standards

Skills

Forklift operation

Organizational skills

Attention to detail

Communication skills

Problem-solving

Computer literacy

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Email

Job description

Job Details

Job DetailsJob Location: North Little Rock, AR 72117Position Type: Full TimeJob Category: WarehouseThe Delivery Coordinator oversees and manages all aspects of furniture deliveries to ensure timely, accurate, and professional service. This role serves as the key link between the sales team, warehouse, delivery drivers, and customers—ensuring a smooth process from purchase to final delivery and setup.

Key Responsibilities:

• Schedule and coordinate daily delivery routes, ensuring optimal efficiency and on-time performance.
• Communicate with customers to confirm delivery dates, time windows, and any special instructions.
• Collaborate with warehouse and logistics teams to ensure orders are properly prepared, loaded, and documented.
• Operate forklifts and order pickers safely and efficiently to assist with loading, unloading, and organizing inventory.
• Monitor deliveries in progress and resolve any issues such as delays, damages, or incomplete orders.
• Maintain accurate records of deliveries, service requests, and inventory movement.
• Support the sales and operations teams with scheduling, inventory checks, and product availability updates.
• Ensure compliance with company policies, safety regulations, and customer satisfaction standards

Qualifications

• High school diploma or equivalent required
• Ability to drive a forklift/order picker
• Strong organizational skills and attention to detail
• Basic computer skills (Microsoft Excel, Word, and email)
• Willingness to learn warehouse processes and inventory systems
• Good communication and problem-solving abilities