Dock Receiving Supervisor (Nights)

Assurant; Irving (TX); On-site; USD 56,000 - 94,000; Full time

Job summary

Assurant is seeking a Dock Receiving Supervisor to lead a team in our DFW facility. The onsite role requires coordinating workloads, supervising staff, and ensuring adherence to standards. Monday-Thursday nights, manage performance metrics and implement improvements.

Your leadership will drive training, coaching, and engagement while maintaining safety and operational excellence in a fast-paced environment.

Qualifications

• HS Diploma or GED required.
• 3+ years of experience with small electronics repair.
• 3+ years in a leadership role within a fast-paced, high-volume manufacturing/repair environment.
• Strong knowledge of MS Office (Word, Excel, PowerPoint).
• Experience in warehouse, shipping, receiving or related environments.
• Ability to identify process improvements.
• Experience supervising 15+ hourly associates.
• Excellent verbal and written communication.

Responsibilities

• Supervise and train staff, maintain morale, and align with department goals.
• Coordinate department priorities with management to achieve production targets.
• Drive process improvements and coordinate new product introductions.
• Liaise between teams and external vendors or customers.
• Manage performance reviews, coaching, and disciplinary actions.

Skills

Supervisory experience

MS Office

Communication skills

Multi-tasking

Lean Six Sigma familiarity

Education

HS Diploma or GED

Associate degree (preferred)

Tools

Tableau

MS Office

Job description

As the Dock Receiving Supervisor, you are responsible for supervising employees in our facility, ensuring effective operation by preparing work schedules, assigning tasks, coordinating the flow of work and assigned projects, overseeing completion of work, and monitoring the performance of your team. Attention to detail, demonstrated supervisory abilities and proficiency in manufacturing, distribution, inventory, and warehousing processes are crucial experience for this position.

This is an onsite role in our DFW facility with a schedule of Monday-Thursday, 5:30PM - 04:00AM.

What will be my duties and responsibilities in this job?

• Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff
• Work with manager to establish department and company goals and rely on experience, managerial judgment, and innovation to achieve them
• Drive process improvements and coordinate new product introductions
• Act as liaison between teams, shifts, supervisors and departments, and partner with vendor / customer / client representatives
• Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions
• Manage the team training matrix to ensure accuracy and within compliance based on the individual's assigned area
• Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics
• Drive engagement across area of responsibility and work with the team to foster a strong engage culture
• Work with manager to review the peakon score and create action plans within the tool
• Meet production operational standards by implementing production, productivity and quality standards
• Work with the site leadership to assist in resolving problems and identifying process improvements
• Meet production financial standards by controlling and minimizing production expenses
• Monitor production performance and ensure all daily shift production reports are completed on time
• Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations
• Conduct periodic one on one meetings with associates to review performance and provide feedback/coaching at a minimum of once a month
• Performs other duties as assigned

What are the requirements needed for this position?

• Must have HS Diploma or GED
• Minimum of 3-years of experience with small electronics repair
• Minimum of 3-years of experience in a leadership role within a fast-pace, high-volume, manufacturing/repair environment similar to Assurant, York, Lewisville or Tennessee facility
• Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)
• Prior experience in a warehouse, shipping, receiving or related environment required
• Ability to identify potential process and workflow improvements
• Demonstrated experience with direct supervision and coaching of others
• Must have strong verbal and written communication skills
• Able to successfully interface with all levels of Company personnel as well as external personnel
• High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
• Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
• Driven, goal-oriented, never confuses effort with results
• Ability to multitask in a fast paced, dynamic assembly and logistics environment
• May be required to work across multiple shift

What other skills/experience would be helpful to have?

• Associates Degree
• 3+ years of experience in mobile device repair
• 3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment
• Understanding of Lean and Six Sigma methodologies

Pay Range:

• $ 56.200,00 - $ 94.100,00
• Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

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For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What's the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ab