Shipping Lead

Assurant; Irving (TX); On-site; USD 23,887 - 38,228; Full time

Job summary

A global business services company based in Irving, TX is seeking a dedicated individual for a role that involves assisting supervisors, training teams, monitoring production performance, and ensuring quality controls. The ideal candidate will have at least one year of experience in light manufacturing and a high school diploma. This role offers a pay range of $17.34 - $27.75 per hour, contributing to a company recognized for its innovative culture and commitment to service.

Qualifications

• Minimum of 1 year of light manufacturing experience.
• Ability to monitor and report on key performance indicators.
• Experience in assisting in training and developing team members.

Responsibilities

• Assist in training and developing team members.
• Monitor production performance and quality controls.
• Participate in daily stand-up meetings with Supervisor.
• Compile and analyze data for reports.
• Participate in internal and external customer meetings.

Skills

Proficient in manual processing

Strong team player

Excellent time management

Effective communication

Forklift certified

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

This job is responsible for working with the Supervisors and assisting in training and developing the team, monitoring production performance, ensuring production and quality controls are met while adhering to the work instructions for the area of responsibility.

This role is located at the Irving, TX DCC with a schedule of Monday - Thursday, 6am to 4:30 pm.

What will be my duties and responsibilities be in this job?

• Working knowledge of shop floor systems (CVision, Oracle, Unit Tracker, Great Plains, Ghost)
• Participate in daily stand-up meetings with Supervisor
• Participate in internal and external customer or vendor meetings
• Work with Supervisor to reallocate resources (people/supplies/products etc.) as needed to meet customer goals
• Work with other departments as needed to ensure proper workflow is achieved
• Point of contact for employees for handling escalation issues
• Work with Engineering to identify and resolve process issues
• Ability to collaborate with other departments with their area of responsibility
• Track and maintain daily attendance roster for Emergency Evacuation purposes
• Participate with the 6S Audit team on monthly 6S audits
• Work with the supervisor to implement any changes or adjustments on the production floor as a result of the audits
• Forklift certified if needed for the area of responsibility
• Perform on-the-job (OJT) refresher training and workstation assessment
• Monitor inventory levels (WIP Aging) for a specific area of responsibility
• Monitor KPI and SLA performance levels and escalate any issues/concerns to the supervisor when needed
• Ability to communicate effectively with all levels of employees
• Must be proficient and certified in the area that they are responsible for leading
• Compile and analyze data
• Complete daily reports
• Train and coach associates as needed

What are the requirements needed for this position?

• High school diploma or equivalent
• Minimum of 1 year of previous light manufacturing experience
• Proficient in manual processing and receiving, consistently meeting UPH expectations
• Strong team player who will thrive in a fast-paced environment
• Excellent time management and organizational skills

What other skills/experience would be helpful to have?

• Database software- data entry software in existing programs
• Spreadsheet software- Microsoft Excel- basic understanding and data entry into a pre-formatted spreadsheet
• Word processing- Microsoft Word- basic documents and reports

Pay Range

$17.34 - $27.75

Expected Application Deadline

02/27/2026

Helping People Thrive in a Connected World

Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

What’s the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert

Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.