Dock Operations Supervisor

Johnstone Supply; Portland (OR); On-site; USD 65,000 - 80,000; Full time

Job summary

Johnstone Supply seeks a Dock Operations Supervisor for its Portland location. This role involves directing shipping activities to ensure timely and accurate product delivery. Ideal candidates must have strong problem-solving skills, a high school diploma, and relevant experience in the distribution industry.

Benefits

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

PTO after 90 days

Qualifications

• At least 3 years of related experience and/or training.
• Knowledge of aspects related to the shipping of products.

Responsibilities

• Directs activities of the Distribution Shipping Department.
• Ensures accurate and undamaged product delivery.
• Conducts interviews and oversees training of new employees.

Skills

Problem-solving skills

Ability to plan and organize

Communication skills

Knowledge of distribution industry

Education

High school diploma or G.E.D.

Job description

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Johnstone Supply, North America’s leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for a Dock Operations Supervisor to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers.

As a member of the Distribution Team, and reporting to the Distribution Center Manager, the Dock Operations Supervisor is responsible for directing the activities of the Distribution Shipping Department to ensure that Distributor stores consistently receive accurate and undamaged products within the expected timeframe.

Position Responsibilities

• Ensures Johnstone stores consistently receive accurate and undamaged products within the expected timeframe by: monitoring the daily dock consolidation and order processing; checking shipping documents for accuracy and making certain all freight bills are signed; answering questions related to the outbound shipments; coordinating emergency or unusual shipments with truck lines; and ensuring Distribution standard operating procedures are followed.
• Ensures a safe work environment by: observing and coaching employees; removing potential safety hazards; maintaining a clean work area.
• Maintains department staff by: conducting interviews in the hiring process and making recommendations; overseeing the training of new employees and cross training of existing employees; coaching, counseling, and disciplining employees as necessary; and conducting annual performance reviews.
• Ensures established performance standards and budgets are met by reviewing weekly, monthly, and quarterly reports and taking necessary actions.
• Reviews and approves employee timecards in ADP for payroll processing.
• Maintains communication between employees and supervisors by conducting bi-monthly department meetings.
• Communicates daily warehouse staffing with other Supervisors and makes recommendations for handling increased or decreased volume of work.
• Attends daily warehouse staff meetings and makes recommendations for handling volume of work.
• Acts as backup for Shipping Supervisor and the Receiving Supervisor.
• Maintains Distribution building by locking up and securing building at day end, and handling building maintenance when needed.
• Completing any additional tasks or duties designated by the Distribution Center Manager or Shipping Supervisor.
  
  

Position Requirements

• High school diploma or general education degree (G.E.D.); At least 3 years’ of related experience and/or training; or equivalent combination of education and experience.
• Knowledge of aspects related to the shipping of products in the distribution industry.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
• Ability to plan, organize, and direct the activities of subordinates.
• Ability to develop efficient work procedures.
• Ability to complete paperwork and necessary documentation.
• Ability to listen to others to identify concerns and needs.
• Ability to communicate with others in order to influence attitudes and actions.
• Skill in facilitating open lines of communication.
• Ability to communicate information across different individuals, departments, and external parties.
• Knowledge of human resource management principles, including hiring, training and orienting, coaching and evaluating employees.
• Regularly required to lift up to 50 pounds, occasionally required to lift up to 70 pounds.
  
  

Johnstone Supply Is Strongly Interested In Hiring a Great Candidate That Exhibits Work Behaviors And Values That Are Conducive To Building And Maintaining a Strong And Effective Company Culture. These Behaviors Include

• Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
• One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.
  
  

Johnstone offers a competitive wage and benefits that include medical, dental, vision, life, LTD, 401(k) with company match, and PTO after 90 days. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. If you are ready to take the next step in your career, apply now.

Visit our website https://www.johnstonesupply.com/our-history for more information about our growing company.

EOE & E-Verify Participating Employer.

Monday-Friday; 10:00 am - 7:00 pm

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wholesale

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