Dock Operations Specialist

Merchants Distributors, Inc. (MDI); Port Saint Lucie (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

Merchants Distributors, Inc. (MDI) in Port St Lucie is seeking a Doc Coordinator to oversee loading workflows and ensure pallets are prepared and sequenced correctly for outbound shipments.

The role emphasizes safe operation, accuracy, and collaboration with shipping, customer service, and audit teams. Responsibilities include monitoring loading processes, resolving pallet and trailer issues, conducting weekly audits, and maintaining proper paperwork and trailer alignment.

Qualifications

• High school diploma required.
• 2-5 years of progressive distribution experience.
• Excellent organizational and planning skills.
• 2-5 years’ work experience as a loader (checker).
• Excellent interpersonal and customer service skills.
• Ability to communicate with all employees and carriers honestly and with respect.
• Prior truck loading experience.
• Mainframe, Triceps, and PowerYard experience preferred.
• Ability to recognize, report, and mitigate improper loading techniques.

Responsibilities

• Monitor and facilitate workflow to maximize efficient loading processes.
• Assist in mitigating obstacles during loading (locating pallets, getting pallets picked, trailer issues).
• Must work in a safe manner adhering to safety guidelines.
• Assist in weekly load audits for quality and accuracy.
• Accountable for pallets of all commodities staged for loading.
• Assist customer service in investigating missing or mishandled pallets.
• Assemble paperwork and verify proper trailer backing for loading.
• Assist loaders in loading product on trailers in proper sequence, ensuring weight distribution complies with standards.
• Ensure leave times are met for outbound loads.
• Assist Shipping Specialist with dock workflow management.
• Assist audit team with checks for accuracy and quality of orders.
• May operate forklift, pallet jack, or other tasks as necessary.
• Must have excellent self-motivation.

Skills

Organizational skills

Planning skills

Interpersonal skills

Customer service

Communication

Education

High school diploma

Tools

Mainframe

Triceps

PowerYard

Job description

Merchants Distributors, Inc. (MDI) in Port St Lucie is seeking a Doc Coordinator to oversee loading workflows and ensure pallets are prepared and sequenced correctly for outbound shipments.

The role emphasizes safe operation, accuracy, and collaboration with shipping, customer service, and audit teams. Responsibilities include monitoring loading processes, resolving pallet and trailer issues, conducting weekly audits, and maintaining proper paperwork and trailer alignment.