Dock Operations Lead - Scheduling & Carrier Coordination

Cushman & Wakefield; Richmond (AL); On-site; USD 42,000 - 66,000; Full time

Job summary

Cushman & Wakefield seeks a Dock Operations Coordinator to manage daily dock activities, communications with carriers and tenants, and documentation across multiple loading areas. The role ensures safe, compliant, and efficient freight flow within a high-volume logistics environment.

The successful candidate will coordinate shipments, maintain schedules, track performance, and support operational reporting while upholding safety standards and service quality for tenants and partners.

Qualifications

• 2+ years of experience in transportation, logistics, shipping and receiving, warehouse operations, facilities operations, or related environments.
• Experience coordinating multiple priorities in a fast-paced operational setting.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office applications, including Excel and Outlook.

Responsibilities

• Coordinate daily shipping, receiving, and freight movement activities to support efficient dock operations.
• Schedule dock appointments and maintain carrier arrival and departure schedules.
• Communicate operational priorities and scheduling changes to carriers, vendors, tenants, and internal stakeholders.
• Monitor dock activity and assist in resolving routine operational issues.
• Support efficient dock utilization and freight flow across multiple loading areas.
• Serve as a primary contact for carriers, drivers, and transportation providers regarding scheduling and operational requirements.

Skills

Communication

Customer service

Organizational skills

Attention to detail

Multitasking

Problem solving

Education

Associate degree in Logistics or related

Tools

CMMS

WMS

TMS

ERP

Excel

Job description

Cushman & Wakefield seeks a Dock Operations Coordinator to manage daily dock activities, communications with carriers and tenants, and documentation across multiple loading areas. The role ensures safe, compliant, and efficient freight flow within a high-volume logistics environment.

The successful candidate will coordinate shipments, maintain schedules, track performance, and support operational reporting while upholding safety standards and service quality for tenants and partners.