Dock & Door Technician: Repairs, Maintenance & 24/7 Support

Wolter; Garner (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Wolter in Garner, NC, is seeking a technician to inspect and maintain loading dock equipment for customers. The role involves responding to emergency calls, performing preventative maintenance, and ensuring safety measures are implemented.

Key qualifications include excellent customer relations, technical skills, and a commitment to safety. The technician will also maintain detailed service records and work closely with logistics teams. Overtime may be required to meet customer needs.

Qualifications

• Excellent rapport with customers is essential.
• Current technical knowledge of supported products is required.
• Strong emphasis on safety in all activities.

Responsibilities

• Inspect, maintain and repair loading docks and related equipment.
• Diagnose and address mechanical, hydraulic, air, and electrical issues.
• Perform preventative maintenance on dock equipment.
• Respond to emergency repair calls.
• Attend service training classes to maintain product knowledge.
• Complete and submit all job paperwork daily.
• Maintain accurate service records and work collaboratively with teams.
• Communicate job status with dispatcher.

Skills

Customer rapport

Technical knowledge

Safety awareness

Problem solving

Job description

Wolter in Garner, NC, is seeking a technician to inspect and maintain loading dock equipment for customers. The role involves responding to emergency calls, performing preventative maintenance, and ensuring safety measures are implemented.

Key qualifications include excellent customer relations, technical skills, and a commitment to safety. The technician will also maintain detailed service records and work closely with logistics teams. Overtime may be required to meet customer needs.