Dock Attendant Port of Indecision Marina Part Time

Margaritaville Lanier Islands; Buford (GA); On-site; USD 16,531 - 20,664; Part time

Job summary

Margaritaville Lanier Islands is seeking a Guest Services representative in Buford, Georgia. The role involves answering guest inquiries via phone/email, maintaining a clean workspace, and handling cash register operations. Ideal candidates will have customer service experience and be able to perform basic math and multitask in a busy marina environment. Weekend and holiday availability is required. Strong communication and organizational skills are essential for success in this role.

Qualifications

• Must be at least 18 years of age.
• Ability to read and write.
• Ability to solve practical problems.

Responsibilities

• Answer phone calls/emails assisting guests with questions.
• Maintain a clean workspace and cash register.
• Help guests with reservations and pump outs.
• Ring up fuel and merchandise.

Skills

Customer service

Cash register handling

Basic Math

Telephone Etiquette

Multitasking

Computer skills

Education

Prior customer service experience

Job description

Age Requirement

You must ATLEAST 18 years of age to apply for this position.

SUMMARY

Answer phone calls/emails assisting guest with any questions and requests. Welcome all guests providing customer service while maintaining a clean workspace in the office. Maintain cash register handling in workspace. To manage the overall daily operation of Marina and to ensure a positive work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Welcoming Guest
• Operating a register
• Maintain a clean workspace
• Helping guest with reservations
• Maintain Inventory
• Maintain Bathrooms
• Maintain Trash and Parking lots
• Ring up fuel and all merchandise
• Answer phone calls/emails
• Basic Math
• Telephone Etiquette
• Must be able to read and write
• Must have some computer skills
• Multitask
• Assist guests with pump outs
• Assist guests with fuel pumps

SUPERVISORY RESPONSIBILITIES

This position has no supervisor responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Prior customer service and cash register handling experience preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee must frequently lift and/or move up to 100 pounds. 70% of the time is spent outside.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles. The employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.

AVAILABILITY

Must have weekend and Holiday availability.