Dock Attendant

BENCHMARK; Myrtle Beach (SC); On-site; USD 22,730 - 32,373; Full time

Job summary

BENCHMARK is seeking a Dock Attendant in Myrtle Beach, South Carolina. The role involves delivering exceptional guest service at South Seas Marina, assisting guests, monitoring marina safety, and ensuring cleanliness.

Candidates should possess good communication skills, previous experience in customer service or boating, and be able to work outdoors in varying weather conditions. The position offers a competitive hourly wage of $20.00.

Qualifications

• Previous marina, boating, hospitality, or customer service experience preferred.
• Ability to safely handle dock lines and assist vessels in varying weather conditions.
• CPR/First Aid certification preferred or ability to obtain upon hire.

Responsibilities

• Welcome guests with a friendly demeanor and assist with docking and departure procedures.
• Conduct routine inspections of marina facilities and monitor for cleanliness and safety.
• Enforce marina rules and respond to emergencies as per established procedures.

Skills

Guest service

Communication

Teamwork

Basic boating knowledge

Education

High school diploma or equivalent preferred

Job description

Position Overview

The Dock Attendant is responsible for delivering exceptional guest service while supporting the daily operations of the South Seas Marina. This position serves as the first point of contact for marina guests, boaters, anglers, and charter captains, ensuring a safe, welcoming, and well‑maintained marina environment.

Key Responsibilities

• Guest Service & Hospitality: Welcome guests, marina members, and transient boaters with a friendly and professional demeanor; assist boaters with docking, securing vessels, and departure procedures; provide information on marina services and local attractions; deliver exceptional service by anticipating guest needs and resolving concerns promptly; build positive relationships with returning boaters and marina guests.
• Marina Operations: Assist with daily docking and undocking of vessels; handle dock lines safely and efficiently; monitor marina slips for cleanliness and safety; conduct routine inspections of docks, pedestals, electrical hookups, water connections, and marina equipment; assist with fueling vessels following environmental and safety procedures; maintain fuel dock records and complete required documentation; report maintenance issues or safety hazards immediately.
• Safety & Compliance: Maintain a safe dock environment; enforce marina rules and operating procedures; respond to emergencies, severe weather, fuel spills, or other incidents following established procedures; maintain knowledge of boating safety practices and marina operating standards; assist with environmental compliance and spill prevention procedures.
• Marina Appearance: Maintain cleanliness and presentation of docks, walkways, fuel dock, marina facilities, and surrounding areas; remove debris, clean equipment, empty trash, and ensure the marina remains guest‑ready throughout the day; assist with maintaining dock carts, hoses, and marina equipment.
• Teamwork: Work closely with Marina leadership, Recreation, Security, Engineering, and other resort departments to ensure seamless guest experiences; support special marina events, fishing tournaments, holiday activities, and resort programming; assist with inventory and stocking marina supplies.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver’s license and motor vehicle background check required.
• Previous marina, boating, hospitality, recreation, or customer service experience preferred; basic boating knowledge strongly preferred.
• Ability to safely handle dock lines and assist vessels in varying weather conditions.
• Strong communication and interpersonal skills.
• Ability to remain calm under pressure while maintaining excellent guest service.
• CPR/First Aid certification preferred or ability to obtain upon hire.
• Ability to work flexible schedules including weekends, holidays, and evenings.

Physical Requirements

• Frequently work outdoors in Florida heat, humidity, sun, rain, and varying weather conditions.
• Stand and walk for extended periods.
• Lift and carry up to 50 pounds.
• Bend, kneel, climb, reach, and work on floating docks; safely board and exit vessels; handle ropes, hoses, fuel nozzles, and marina equipment.

Equal Employment Opportunity

The Company fully subscribes to the principles of Equal Employment Opportunity. We provide employment, compensation, and other benefits based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state, or local law, and comply with ADA and other applicable laws.

Compensation

$20.00 - $20.00 per hour.