Dock and Door Field Technician - Addison, TX

Malin A Raymond Company; Addison (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Malin is seeking a skilled Dock & Door Service Technician to support our customers by servicing industrial loading dock and door equipment at warehouse facilities in Addison, TX. The role involves diagnosing, repairing, installing, and maintaining dock levelers, vehicle restraints, and related equipment with a focus on safety and quality.

The ideal candidate is mechanically inclined, experienced with industrial equipment, and capable of working independently in a field service environment to

Qualifications

• Experience servicing industrial equipment or similar mechanical field systems.
• Mechanical troubleshooting across hydraulic, electrical and mechanical domains.
• Strong communication and customer service abilities.

Responsibilities

• Perform service calls at customer locations to inspect, diagnose, and repair dock and door equipment.
• Install and service dock levelers, industrial doors, vehicle restraints, locks, and safety equipment.
• Troubleshoot mechanical, hydraulic, and electrical systems; complete preventative maintenance and inspections.
• Document work with service reports and summaries; communicate findings and recommended repairs.

Skills

Mechanical troubleshooting

Customer service skills

Valid driver's license

Read technical manuals

Communicate with customers

Job description

Dock and Door Field Technician - Addison, TX

Addison, Texas, United States

Location(s)

15870 Midway Road, Addison , Texas 75001-0797 , United States

Full-time/Part-time

Full-time

Job Description

Dock & Door Service Technician – Industrial Doors & Loading Dock Equipment

Overview

Malin is seeking a skilled Dock & Door Service Technician to support our customers by servicing industrial loading dock and door equipment at warehouse and distribution facilities. This field service role is responsible for diagnosing, repairing, installing, and maintaining dock levelers, vehicle restraints, industrial doors, and related equipment.

The ideal candidate is mechanically inclined and experienced working with industrial equipment, commercial doors, or other mechanical field service systems.

This role offers the opportunity to work independently while providing essential support that keeps our customers’ operations running safely and efficiently.

Essential Duties and Responsibilities

• Perform service calls at customer locations to inspect, diagnose, and repair dock and door equipment
• Install and service dock levelers, industrial doors, vehicle restraints, locks, and safety equipment
• Troubleshoot mechanical, hydraulic, and electrical systems
• Complete preventative maintenance and equipment inspections
• Accurately document work performed using service reports and service summaries
• Communicate findings and recommended repairs to customers
• Assist with preparing service repair proposals when required
• Maintain a professional appearance and represent Malin with excellent customer service
• Follow all company and customer safety procedures

Qualifications and Experience

• Experience servicing industrial equipment, commercial doors, dock equipment, or similar mechanical systems preferred
• Mechanical troubleshooting experience including hydraulic, electrical, and mechanical systems
• Experience installing or repairing equipment such as:
• Dock levelers
• Vehicle restraints
• Overhead or sectional doors
• Ability to work independently and manage service schedules
• Strong communication and customer service skills
• Valid driver’s license and clean driving record required

Knowledge, Skills, and Abilities

• Strong mechanical aptitude and troubleshooting ability
• Ability to read and interpret technical manuals and equipment specificationsSolid problem-solving skills and attention to detail
• Ability to communicate clearly with customers and internal teams
• Commitment to safety and quality workmanship

Work Environment and Physical Requirements

• Work performed at customer facilities including warehouses, distribution centers, and industrial sites
• Work may occur indoors or outdoors in varying weather conditions
• Ability to lift up to 100 pounds
• Work may involve climbing, kneeling, stooping, and working at heights
• Exposure to moving mechanical equipment and industrial environments

Why Join Malin

• Established and growing company serving industrial customers across the region
• Opportunity to work independently in a field service environment
• Ongoing training on dock and door equipment
• Competitive pay and opportunities for overtime

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The Raymond Corporation is an E-Verify Employer.

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