DNOC Lead (NE III) (Government)

AT&T; Englewood (CO); On-site; USD 98,000 - 221,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off and Holidays

Paid Parental Leave

Parental and caregiver leave

EAP

Wellness programs

Employee discounts

Job summary

AT&T Global Public Sector is seeking a DNOC Lead to oversee network operations at a government site in Aurora, CO. The role requires supervising a team of network specialists and coordinating incident response for Tier 2 and 3 engineers, ensuring robust LAN/WAN performance and proactive monitoring.

Required TS/SCI with polygraph and DoD 8140 IAT Level 2. 16 years of combined education/experience; salary range $98,100–$220,946 yearly, with comprehensive benefits.

Qualifications

• Layer 1/2 networking experience required.
• Experience with VLANs and switching concepts.
• Knowledge of Cisco IOS and Juniper JUNOS.
• Familiarity with Brocade and Foundry OS.
• Understanding of Layer 3 routing protocols (OSPF, BGP, VRRP, HSRP).
• Experience with MPLS/LSP and GRE tunneling.
• Familiarity with Visio diagrams and ServiceNow ticketing.
• Experience supporting DoD/NOC environments preferred.

Responsibilities

• Supervise network support and client server specialists in planning, coordination, and upgrades.
• Lead incident response support for Tier 2/3 engineers.
• Administer networks: hardware, software, configurations.
• Develop methods for analysis, testing, monitoring of LAN/WAN networks.
• Evaluate and implement new network technologies for proactive monitoring.
• Analyze incident trends and drive solutions to resolve issues.
• Perform configuration management to keep asset records accurate.
• Use network tools to quickly identify and isolate outages.
• Coordinate with vendors to resolve incidents.
• Diagnose hardware/software issues and replace failed components.

Skills

Layer 1/2 networking

VLANs

Cisco IOS

Juniper JUNOS

Brocade/Foundry OS

Layer 3 protocols (OSPF,BGP,VRRP,HSRP)

MPLS/LSP

GRE

Visio

ServiceNow

Tools

Visio

ServiceNow

Job description

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a DNOC Lead to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network monitoring and modeling.

Description Of Job Duties/Responsibilities

This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Work to be performed at a government customer site in Aurora, CO.

• Supervise network support and client server specialists in the planning, coordination, and implementation of network operations, maintenance, repair, or upgrades.
• Train and manage a team of network support specialists to provide incident response support to the Tier 2 and Tier 3 network engineers in the resolution of incident tickets.
• Support operations team with administering networks to include hardware, systems software, applications software, and all configurations.
• Develops and implements methodologies for analysis, testing, monitoring, and support of LAN and WAN networks.
• Support the evaluation and implementation of new network technologies into the network to ensure the NOC can provide the client with robust and proactive monitoring of network health.
• Support the analysis of incident trends, escalation of incidents to problems, and development of solutions to resolve network issues.
• Perform configuration management functions to ensure asset management records are accurate and concise.
• Leverage various network tools to quickly identify and isolate customer impacting events on the network
• Communicate and troubleshoot with vendors and other service providers to efficiently resolve incidents
• Diagnose hardware and software problems and replace defective components
• Layer 1 and Layer 2 network experience.
• Configure and troubleshoot layer 2 switching (VLAN’s).
• Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
• Familiar (doesn't need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Viso and Service Now.

Required Clearance: TS/SCI with polygraph.

Required Qualifications

Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years.

Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2.

Our DNOC Lead (NE III) (Government) earns between $98,100 - $220,946 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining Our Team Comes With Amazing Perks And Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours 40

Time Type Regular

Location Englewood, Colorado

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.