DMV - Titles Coordinator

Europcar-Mobility-Group; Tulsa (OK); On-site; USD 52,000 - 72,000; Full time

Job summary

Europcar Mobility Group in Tulsa, OK is seeking a DMV Titles Coordinator to own vehicle title, registration, and titling decisions across multiple states. You will work with corporate DMV contacts in California and Florida while driving standardization of processes for Fox rental locations nationwide.

The role requires hands-on title/registration experience, independent judgment, and strong cross-state coordination skills.

Qualifications

• Hands-on title and registration experience is essential.
• Experience independently resolving titling discrepancies or exceptions.
• Dealership and/or fleet titling experience is highly preferred.

Responsibilities

• Exercise independent judgment to resolve title and registration discrepancies across multiple states.
• Serve as the internal decision point on non-standard or contested titling transactions.
• Facilitate processing of vehicle registrations, renewals, and titling for both new and used purchases across multiple states.
• Coordinate with corporate DMV personnel, including key DMV contacts in California and Florida.
• Maintain knowledge of state-specific DMV and titling laws and regulate changes accordingly.
• Determine when a titling matter warrants advisement to Fleet Operations leadership.
• Support and streamline DMV title and registration processing for all Fox rental locations nationwide.

Skills

DMV title & registration laws

Independent decision making

Cross-state coordination

Attention to detail

High-volume processing

Education

High school diploma or GED

Job description

Job DescriptionOwn the Title Process. Own What Comes Next.Every new vehicle that joins the Fox fleet and every used vehicle that leaves it depends on someone making the right call on title and registration, and that someone is the DMV Titles Coordinator.This role owns vehicle registration, renewal, and titling decisions across multiple states, working directly with corporate DMV contacts in California and Florida and exercising real judgment on how non-standard titling matters get resolved. Based in Tulsa, Oklahoma, this role is being built with the next few years in mind, with the opportunity to grow into broader leadership in DMV titles.Your Primary Focus Is To:Exercise independent judgment to resolve title and registration discrepancies across multiple states, determining the appropriate corrective path without requiring case-by-case approval.Serve as the internal decision point on non-standard or contested titling transactions, evaluating the facts of each situation and determining how it should be handled before escalating only true exceptions to Fleet leadership.Facilitate the processing of vehicle registrations, renewals, and titling for both new and used vehicle purchases across multiple states.Coordinate directly with corporate DMV personnel, including key DMV contacts in California and Florida, exercising discretion in how issues are prioritized and routed.Maintain and apply an up-to-date, working knowledge of state-specific DMV and titling laws and regulations, independently assessing how changes in state requirements affect current processing.Determine, based on independent review, when a titling matter carries enough risk or ambiguity to warrant direct advisement to Fleet Operations leadership.Support and streamline DMV title and registration processing for all Fox rental locations nationwide, with the authority to adjust process and sequencing to meet business needs.Education & Experience:High school diploma or equivalent (GED) required.Hands-on title and registration experience is essential for this role and will be weighted far more heavily than formal education.Previous hands-on experience in vehicle title and registration processing is required, including experience independently resolving titling discrepancies or exceptions.Dealership and/or fleet titling experience is highly preferred.Skills & Strengths:Working knowledge of DMV title and registration laws across multiple states, with the judgment to apply that knowledge to non-standard situations.Demonstrated ability to make independent decisions on titling matters without close supervision.Strong coordination skills across distributed corporate and regional DMV contacts.High attention to detail and a high standard of accuracy in a role with real decision-making authority.Proven ability to manage a high volume of title and registration transactions while exercising sound judgment on prioritization.We Offer:Medical, Vision, Dental, 401k, Employee Discounts, Referral bonusCompany-paid Life InsuranceCompany-paid AD&D InsuranceFlexible spending accountParental leaveEmployee assistance programWe are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, color, gender, sex, gender identity or expression, disability, sexual orientation, race, national origin, religion, genetic information, veteran status, marital status, citizenship status, belief, or any other protected characteristic, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We are committed to complying with the Americans with Disabilities Act and all applicable state and local disability laws, and reasonable accommodations are available upon request for both candidates and employees.Europcar Mobility GroupEuropcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a \"value for money\" positioning.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at: www.europcar-mobility-group.com