DMV Title Specialist: Accurate Processing & Customer Service

Penske Automotive Group; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Texas Management Company in Austin, TX is seeking a DMV Clerk to ensure accurate processing of vehicle titles and to resolve title issues in collaboration with customers and regulatory agencies. The role requires attention to detail, strong organization, and professional communication.

The position emphasizes adherence to title guidelines, timely responses, and confidentiality. This fully employed, on-site role supports daily administrative tasks and compliance within a dealership setting.

Qualifications

• High school diploma or equivalent.
• Two to three years' administrative experience or equivalent combination of education and experience.
• Preferred: Warranty Administrator experience in an automotive dealership.

Responsibilities

• Processes vehicle titles with precision and accuracy.
• Researches vehicle titles and resolves issues in a timely manner.
• Meets company timelines in processing titles and resolving title issues.
• Understands and follows state title processing guidelines.
• Responds to customer inquiries in a professional manner within timelines.
• Follows company Code of Business Ethics and confidentiality policies.
• Performs administrative duties including data entry, word processing, filing, and related tasks.

Skills

Strong organization

Detail oriented

Excellent communication

Time management

Multitasking

Data entry

Customer inquiries handling

Education

High school diploma or equivalent

Two to three years' administrative experience

Warranty Administrator experience (preferred)

Tools

Microsoft Office

Job description

Texas Management Company in Austin, TX is seeking a DMV Clerk to ensure accurate processing of vehicle titles and to resolve title issues in collaboration with customers and regulatory agencies. The role requires attention to detail, strong organization, and professional communication.

The position emphasizes adherence to title guidelines, timely responses, and confidentiality. This fully employed, on-site role supports daily administrative tasks and compliance within a dealership setting.