DMV Specialist: Customer Service & Info Pro (Flexible Hours)

State of West Virginia; Charleston (WV); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vacation leave

Paid holidays

Sick leave

Retirement plan

Deferred compensation

Flexible working hours

Job summary

The Transportation DMV Specialist 1 position with the State of West Virginia's Division of Motor Vehicles reports to the Clearing House Section. Under general supervision, this role performs full‑performance level clerical work, assisting customers, answering inquiries, and providing information on DMV services.

Knowledge of motor vehicle laws, policies, and procedures is essential, with emphasis on accuracy in data handling and customer contact.

Qualifications

• High school diploma or equivalent required.
• One year of full-time or equivalent part-time paid experience in bookkeeping, sales, cashiering or related public contact work.
• Substitution: college credit may be substituted for the required experience.

Responsibilities

• Assist customers and answer inquiries about DMV services.
• Provide information pertaining to motor vehicle laws, policies, and procedures.
• Perform clerical duties under general supervision.

Skills

Bookkeeping

Sales

Cashiering

Public contact

Education

High school diploma or equivalent

Job description

The Transportation DMV Specialist 1 position with the State of West Virginia's Division of Motor Vehicles reports to the Clearing House Section. Under general supervision, this role performs full‑performance level clerical work, assisting customers, answering inquiries, and providing information on DMV services.

Knowledge of motor vehicle laws, policies, and procedures is essential, with emphasis on accuracy in data handling and customer contact.