DMV Special Registration Technician (Wage/Hourly) Position #03398

Commonwealth of VA Careers; Richmond (VA); On-site; USD 29,000 - 33,000; Part time

Job summary

The Virginia Department of Motor Vehicles (DMV) in Richmond is hiring a Special Registration Technician for a part-time wage position. This role supports processing vehicle registrations, handling specialized plate requests, and maintaining accurate records.

Core duties include verifying eligibility for specialized plates, processing renewals, mailing/documents workflow, and assisting customers and team members. Wage hours are limited per 12-month period with no state benefits.

Qualifications

• Attention to detail and ability to follow policies.
• Proficient in data entry and document handling.
• Strong communication and multitasking skills.

Responsibilities

• Process specialized plate applications and verify eligibility.
• Handle surrendered plates, refunds, and update vehicle records.
• Sort and process internet-based registration renewals and decals.
• Batch, scan, and process registration documents; correct data errors.
• Manage incoming/outgoing mail and workflow accuracy.
• Monitor Highway Use Fee inquiries, research records, correct MPG data, and issue refunds.
• Respond to customer inquiries and assist coworkers with transactions.

Skills

Attention to detail

Data entry

Strong communication

Multitasking

Job description

Title: DMV Special Registration Technician (Wage/Hourly) Position #03398

State Role Title:Admin and Office Spec III

Hiring Range: $20.69-$23.80

Pay Band: 3

Agency: Department of Motor Vehicles

Location:RENEWAL EXCEPTION PROCESS

Agency Website:www.dmv.virginia.gov

Recruitment Type: General Public - G

Job Duties

The VA Department of Motor Vehicles is looking to hire a Special Registration Technician for a part‑time wage position at the Richmond, Virginia location.

The Special Registration Technician provides support in processing vehicle registration applications, ensuring compliance with DMV policies, and maintaining accurate records. Responsibilities include handling specialized plate requests, managing documentation workflows, resolving highway use fee disputes, and assisting customers and team members.

Core Duties

• Process specialized plate applications and verify eligibility.
• Handle surrendered plates, refunds, and update vehicle records.
• Sort and process internet‑based registration renewals and decals.
• Batch, scan, and process registration documents; correct data errors.
• Manage incoming/outgoing mail and workflow accuracy.
• Monitor Highway Use Fee inquiries, research records, correct MPG data, and issue refunds.
• Respond to customer inquiries and assist coworkers with transactions.

Wage positions are limited to working no more than 1,500 hours per agency during the 12‑month period of May 1 - April 30, regardless of the hire date. The wage employment period resets on May 1 of the following year. All wage employees are limited to working no more than 29 hours per week on average over the 12‑month period. This wage position offers no state benefits.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition,DMVserves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non‑profit organizations.DMVoperates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values, we live them!

Minimum Qualifications

• Attention to detail and ability to follow policies.
• Proficient in data entry and document handling.
• Strong communication and multitasking skills.

Schedule: Part‑time; flexible hours based on operational needs

Additional Considerations

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint‑based criminal history check, driver record check, and background investigation, if applicable.

As a condition of employment, the DMV will be alerted of any convictions for moving violations, including license suspension.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Contact Information

Name: DMV Employment

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.