DMV & Licensing Customer Service Specialist

Colliertax; Town of Florida (NY); On-site; USD 30,000 - 33,000; Full time

Job summary

Collier County Tax Collector is seeking a Customer Service Representative to join our All Driver License and Motor Vehicle Office team. The role focuses on guiding customers through transactions with accuracy and courtesy, including license, vehicle, and tax-related services.

The successful candidate will handle payments, provide information on required documents, and assist the public with applications while ensuring compliance with Florida statutes and departmental procedures.

Qualifications

• Requires high school diploma or GED.
• Experience handling money and assisting the public preferred.
• Ability to navigate multiple government software systems.

Responsibilities

• Process motor vehicle and driver license transactions.
• Collect payments for services and issue receipts.
• Assist customers with applications for licenses, birth certificates, and permits.
• Maintain accurate records with high data accuracy.
• Ensure compliance with state regulations.

Skills

Cashiering

Customer service

Data entry

Multitasking

Education

High School Diploma or GED

Tools

FDLIS

FRVIS

CWIS

ORION

Payment processing

Job description

Collier County Tax Collector is seeking a Customer Service Representative to join our All Driver License and Motor Vehicle Office team. The role focuses on guiding customers through transactions with accuracy and courtesy, including license, vehicle, and tax-related services.

The successful candidate will handle payments, provide information on required documents, and assist the public with applications while ensuring compliance with Florida statutes and departmental procedures.