Client Services Specialist, Processing Operations

Broward; Fort Lauderdale (FL); On-site; USD 40,000 - 54,000; Full time

Job summary

Broward County Tax Collector’s Office, based in Fort Lauderdale, seeks a Client Service Representative in Processing Operations. The role handles tax and motor vehicle payments, document processing, and data entry in a non-exempt, full-time capacity.

You will report to the Client Services Supervisor (Processing Operations) and ensure accuracy, compliance, and timely processing across multiple systems. A valid Florida driver’s license is required.

Qualifications

• 60 college level credit hours required
• 1 year of clerical, data entry, admin, financial processing, or records management experience
• Experience in governmental, tax, or motor vehicle processing environment preferred
• Equivalent combinations of education and experience may be considered
• Must possess and maintain a valid Florida driver’s license

Responsibilities

• Process tax and motor vehicle payments, documents, and correspondence updates
• Review, audit, and process applications and supporting documents for accuracy and compliance
• Process incoming mail, electronic transactions, and system-generated work queues
• Perform data entry and maintain accurate records in internal/state systems
• Balance daily transactions and reconcile operational reports
• Research and resolve processing discrepancies and exceptions
• Maintain electronic and physical records per retention rules
• Communicate with internal departments, external agencies, vendors, and customers to resolve issues

Education

60 college credit hours

Job description

Broward County Tax Collector’s Office, based in Fort Lauderdale, seeks a Client Service Representative in Processing Operations. The role handles tax and motor vehicle payments, document processing, and data entry in a non-exempt, full-time capacity.

You will report to the Client Services Supervisor (Processing Operations) and ensure accuracy, compliance, and timely processing across multiple systems. A valid Florida driver’s license is required.