DME Medical Assistant

Florida Orthopaedic Institute; Brandon (FL); Hybrid; USD 29,000 - 39,000; Full time

Benefits offered by this job

Drug-free workplace

Career growth

Job security

Job summary

Florida Orthopaedic Institute Brandon urgent care seeks a Medical Assistant to support orthopedic providers with high-volume patient flow, chart prep in Athena, and exam room setup.

You will assist during visits, manage procedures, apply casts or DME, and ensure patient education aligns with care plans. Excellent communication and EMR proficiency are essential.

This full-time role offers opportunities for career growth, stability, and a drug-free workplace with pre-employment drug screening.

Qualifications

• High School Diploma required.
• Medical Assistant Diploma, or RMA Certification required.
• Must have current BLS Certification (or must complete certification within 30 days of employment).
• 1 to 2 years’ experience preferred
• Excellent written and verbal communication skills
• Computer proficiency with EMRs
• Meet the expectations of our internal and external customer service standards
• Ability to perform tasks independently with the direction of their managers

Responsibilities

• To provide excellent customer service to all patients, visitor, and coworkers
• Prepare all patient charts in Athena for visit by ensuring that all intake paperwork is completed
• Retrieves patient’s digital images from Medview system on exam room monitors during clinic for physician review
• Escorts the patients into the exam rooms and completes patient intake documentation per clinic protocol
• Prepares patient for visit with provider by removing sutures, staples, dressings, etc., having patient change as necessary, positioning patient for exam or procedure and completing any necessary consents
• Assists the physician during visit with injections or office procedures
• Applies and removes casts/splints and DME that is in stock as ordered by the provider
• Provides patients with information and education on the proper use and care of casts and DME
• Completes documentation in EMR for casting or DME as necessary
• Prepares prescriptions, excuse notes, referrals, and patient education materials
• Ensures that the patient understands the physician’s instructions for sample medications and follow-up care
• Ensures all DCW25 work comp status forms are completed, a copy is provided to the patient and originals are returned to front desk staff for submission to WC department
• Breakdown of patient charts with appropriate disposal of PHI, completion and scanning of patient forms, records, etc.
• Cleans and maintains zone, exam rooms and cast room, ensuring red bags and sharps boxes are replaced if applicable, ensuring all treatment surfaces are wiped down with antimicrobial solution after each patient and at end of shift
• Re-stocks all exam rooms and MA station for the next day clinic
• Ensures the safety and security of all PHI in accordance with state and federal HIPPA regulations
• Takes/returns phone calls from patients or from other departments, clinics, or outside facilities regarding patients
• Assists in addressing and resolving items in staff in box within EMR
• All other duties as assigned.

Skills

Verbal communication

Written communication

Customer service

HIPAA compliance

Education

High School Diploma

Medical Assistant Diploma

RMA Certification

BLS Certification

Tools

Athena EMR

Medview

Job description

Brandon Urgent Care | BRNDUC
560 South Lakewood Dr.
Brandon, FL 33511, USA

• Pay or shift range: $21 USD to $28 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Position Summary: This position is responsible for providing the best orthopedic care available to patients by following best medical care practices to deliver a high volume of acute orthopedic care by optimizing the provider-patient contact time. They will ensure all patients are adequately prepared prior to seeing the physician and to ensure that all patients thoroughly understand their condition, participate in their care, receive all appropriate information, scripts, casting or DME products, patient education materials, etc., to adhere to their care plan per the provider’s instructions and protocols.

Qualifications:

High School Diploma required

Medical Assistant Diploma, or RMA Certification required.

Must have current BLS Certification (or must complete certification within 30 days of employment).

1 to 2 years’ experience preferred

Excellent written and verbal communication skills

Computer proficiency with EMRs

Meet the expectations of our internal and external customer service standards

Ability to perform tasks independently with the direction of their managers

Key Responsibilities:

• To provide excellent customer service to all patients, visitor, and coworkers
• Prepare all patient charts in Athena for visit by ensuring that all intake paperwork is completed
• Retrieves patient’s digital images from Medview system on exam room monitors during clinic for physician review
• Escorts the patients into the exam rooms and completes patient intake documentation per clinic protocol
• Prepares patient for visit with provider by removing sutures, staples, dressings, etc., having patient change as necessary, positioning patient for exam or procedure and completing any necessary consents
• Assists the physician during visit with injections or office procedures
• Applies and removes casts/splints and DME that is in stock as ordered by the provider
• Provides patients with information and education on the proper use and care of casts and DME
• Completes documentation in EMR for casting or DME as necessary
• Prepares prescriptions, excuse notes, referrals, and patient education materials
• Ensures that the patient understands the physician’s instructions for sample medications and follow-up care
• Ensures all DCW25 work comp status forms are completed, a copy is provided to the patient and originals are returned to front desk staff for submission to WC department
• Breakdown of patient charts with appropriate disposal of PHI, completion and scanning of patient forms, records, etc.
• Cleans and maintains zone, exam rooms and cast room, ensuring red bags and sharps boxes are replaced if applicable, ensuring all treatment surfaces are wiped down with antimicrobial solution after each patient and at end of shift
• Re-stocks all exam rooms and MA station for the next day clinic
• Ensures the safety and security of all PHI in accordance with state and federal HIPPA regulations
• Takes/returns phone calls from patients or from other departments, clinics, or outside facilities regarding patients
• Assists in addressing and resolving items in staff in box within EMR
• All other duties as assigned.

Schedule

• Monday-Thursday: 12:00 PM - 8:00 PM
• Friday: Off
• Saturday: 8:00 AM - 3:00 PM

What we offer:

Full time opportunities available, with room for career growth and advancement.

Excellent job security and stability, to promote an optimal work life balance.

Be part of this dynamic and growing high level Clinic Services team!

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.