DME & Home Healthcare Support Specialist

Mayo Clinic; Decorah (IA); Vor Ort; USD 62.835.000 - 84.816.000; Vollzeit

Benefits dieser Stelle

Medical plan

Dental plan

Vision plan

HSA and FSAs

Retirement package

Zusammenfassung

Mayo Clinic Stores is seeking an HME Specialist I to assist patients with product selection and training for home medical equipment. You will gather registration and insurance details, process payments, and ensure compliant handling of confidential information.

This role may involve on-site store or call-center duties. Join a mission-driven environment with opportunities for growth, competitive benefits, and a schedule that supports work-life balance.

Qualifikationen

• High school diploma or equivalent.
• Prior customer service, sales, healthcare, or patient care experience preferred.
• Ability to learn technical tasks and follow written and verbal directions.
• Comfort with technology and software applications.

Aufgaben

• Provide face-to-face support, education, and guidance to patients and caregivers.
• Assist with selecting durable medical equipment (DME) and healthcare products.
• Handle registration and insurance information; process payments per payer requirements.
• Maintain store inventory and assist in call center tasks as needed.

Kenntnisse

Customer service

Communication

Problem solving

Tech literacy

Ausbildung

High school diploma

Jobbeschreibung

Mayo Clinic Stores is seeking an HME Specialist I to assist patients with product selection and training for home medical equipment. You will gather registration and insurance details, process payments, and ensure compliant handling of confidential information.

This role may involve on-site store or call-center duties. Join a mission-driven environment with opportunities for growth, competitive benefits, and a schedule that supports work-life balance.