DME Coordinator -FT

System Support; Kentucky; On-site; USD 42,000 - 54,000; Full time

Job summary

Fidelity Health Care is seeking a DME Coordinator to identify and coordinate home care services, including durable medical equipment. You will communicate coverage details to patients and educate hospital staff about programs.

The role supports liaison and care management teams while solving problems and driving service improvements. The ideal candidate has 1–3 years in clinical settings, strong communication, and EPIC knowledge.

Qualifications

• High School diploma or GED required.
• 1–3 years of job-related experience; home health experience preferred.
• Excellent oral and written communication; professional appearance.
• Willing to engage physicians and staff in education about Fidelity Health Care.

Responsibilities

• Identify and coordinate home care services including durable medical equipment.
• Communicate coverage and benefit information to patients.
• Educate hospital and physician staff about programs and services.
• Problem solve and relay opportunities for service improvement to management.
• Support Liaison and Care Management departments as needed.

Skills

Self-directed

Results oriented

Communication skills

Medical terminology knowledge

Problem solving

Organizational skills

Time management

Professional appearance

Education

High School completion / GED

Tools

EPIC

Job description

DME CoordinatorPosition informationTitle: DME CoordinatorFacility: Fidelity Health CareJob Reports to: Supervisor, Home Care LiaisonPremier Health Mission, Vision, and ValuesThe Premier Health MissionWe Care. We Teach. We Innovate. We ServeThe Premier Health VisionTo inspire better healthThe Premier Health ValuesIntegrityCompassionAuthenticityRespectExcellencePosition SummaryGeneral Summary/Responsibilities:The DME Coordinator is responsible for identifying and coordinating services for home care including durable medical equipment. The DME Coordinator is responsible for the communication of new programs and home care services to hospitals, physicians, staff and patients. The DME Coordinator is responsible for the communication of coverage and benefit information to patients.Dimensions:Ensures services are arranged for patients requiring home care services, durable medical equipment. Responsible for executing strategies identified as priorities by the organization. Actively educates hospital and physician staff in programs and services. Regularly problem solves and communicates opportunities for service enhancement to manager. Provide support to Liaison Department and Care Management department as needed. Support with non-clinical Liaison Department items.QualificationsEducationMinimum Level of Education Required: High School completion / GEDLicensure/Certification/Registration N/AExperienceMinimum Level of Experience Required: 1 - 3 years of job-related experiencePreferred experience: One year experience in clinical/ medical setting. Home health experience preferred.Knowledge/Skills Self-directed Results oriented Dresses and presents self professionally. Remains current on professional and competitive developments in the home care arena. Strong oral and writing communication skills required The incumbent should be a highly motivated individual with strong speaking, writing and documentation skills. Working knowledge of medical terminology EPIC experience preferred Previous home health experience preferred Excellent customer service The incumbent should be willing and able to actively engage physicians and staff in educational opportunities regarding Fidelity Health Care and its programs and services. Strong problem solving skills required Strong organizational skills and time management skills Positive and enthusiastic communicator with Physicians/Hospital Staff and patients. Possesses ability to work in uncomfortable and confrontational situations Actively assists in building relationships with physicians and hospital staff Must be capable of bending, stooping, lifting and carrying up to ten lbs. Must be able to endure repetitive walking throughout the hospital facility.